Alexa Wilder
Newnan,GA
Summary
Hardworking recent student with focus on quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work. Works well with colleagues, students and community to create diverse, inclusive environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Drive Thru Leader
Chick-fil-A
12.2022 - Current
- Provides exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Demonstrate exceptional multitasking skills during peak hours
- Followed recipes and portion control guidelines to ensure consistent quality and presentation of food
- Maintained a clean and organized work area, adhering to food safety standards at all times
- Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction
- Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons
- Demonstrated strong leadership skills by overseeing daily operations of the restaurant during absence of management team
- Cultivated a positive work environment through effective communication, teamwork, and recognition programs
- Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts
Sales Associate
Orangetheory Fitness
05.2022 - 08.2022
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
- Performed clerical and customer service aspects of the job
Server/Bartender
Wynlakes Country Club
02.2022 - 06.2022
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
Line Worker
Panera Bread
08.2021 - 02.2022
- Followed recipes and portion control guidelines to consistently deliver delicious meals
- Managed food inventory, minimizing waste and optimizing cost efficiency
- Maintained a clean and organized work area, adhering to sanitation regulations
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
Internship in Youth services
Non profit organization
01.2021 - 01.2022
Education
Master of Arts - Criminology
University of West Georgia
Carrollton, GA12.2024
Bachelor of Arts - Psychology
Huntingdon College
Montgomery, AL05.2022
Internship - Youth services
Non profit organization
Montgomery, AL01.2022
Skills
- Behavioral health
- Research
- Typing
- Sales
- Communication skills
- Clerical
- Customer service
- Leadership
- Hospitality
- Documentation review
- Tutoring
- Microsoft Office
- Administrative Experience
- Organizational skills
- Math
- Writing skills
- Data collection
- Analytics
- Social Work
- Computer skills
Certification
- NSLS leadership inductee, 04/01/24, I am a member of the National Society of Leadership due to having a GPA of 3.3 or higher throughout my Masters program
- Driver's License, Non-CDL Class C
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Drive Thru Leader
Chick-fil-A
12.2022 - Current
Sales Associate
Orangetheory Fitness
05.2022 - 08.2022
Server/Bartender
Wynlakes Country Club
02.2022 - 06.2022
Line Worker
Panera Bread
08.2021 - 02.2022
Internship in Youth services
Non profit organization
01.2021 - 01.2022
Internship - Youth services
Non profit organization
Master of Arts - Criminology
University of West Georgia
Bachelor of Arts - Psychology
Huntingdon College
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