Alexalyn Olegario
San Diego,CA
Summary
Detail-oriented healthcare professional with an Associate Degree in Health Information Technology and Coding Specialist certification. Experienced in patient access, registration, scheduling, insurance verification, and administrative support in hospital and insurance settings. Skilled in HIPAA-compliant data management, clear communication with patients and care teams, and fostering teamwork to support efficient, patient-centered care. Bilingual and adaptable, with a strong focus on accuracy, organization, and supporting departmental goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Representative
Rady Children's Hospital
07.2023 - 07.2025
- Manage medical records, imaging information, and ROI requests in compliance with HIPAA and hospital policies.
- Assist with release of information, ensuring accuracy, timeliness, and proper authorization.
- Support radiology staff and front desk with clinical clerical functions, including scheduling and patient data entry in EPIC.
- Coordinate cross-department communication to ensure seamless patient experience.
Customer Care Associate
Prime Therapeutics LLC
10.2021 - 02.2024
- Responded to insurance and pharmacy inquiries, ensuring accurate benefit interpretation and HIPAA compliance.
- Documented all encounters in secure databases with high accuracy.
- Applied knowledge of healthcare terminology, policies, and procedures to resolve member concerns.
Fulfillment Center Associate I
Amazon
08.2020 - 05.2021
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
Store Front Cashier
Halo-Halo Cafe
07.2019 - 12.2020
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Ensured the security of store funds by diligently following cash handling procedures and managing register balances.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Maintained a clean and organized work environment for increased efficiency and productivity.
- Increased accuracy in transactions by regularly balancing cash drawer at the beginning and end of each shift.
- Assisted in inventory management by accurately logging and restocking items as needed.
Healthcare Hostess
Sharp Grossmont Hospital
01.2016 - 07.2016
- Communicate clearly with patients, staff, and visitors to ensure timely and accurate meal delivery.
- Record and manage special dietary requests.
- Deliver and set up meal trays at patient bedsides; remove soiled trays.
- Maintain and restock nourishment areas; operate related equipment accurately.
- Punctual and reliable attendance for scheduled shifts.
Education
Certificate - Coding Specialist
San Diego Mesa College
San Diego05-2025
Associate of Applied Science - Health Information Technology
San Diego Mesa College
San Diego05-2025
Associate of Science - Liberal Arts in Mathematics And Sciences
Southwestern College
Chula Vista, CA04-2020
Skills
- Proficient in EPIC and PACS systems
- Microsoft Suite
- HIPAA Compliance
- Medical coding knowledge
- Privacy and confidentiality
- Knowledgeable in medical terminology
- Strong organizational skills
- Great customer service
- Critical thinking
- Attention to detail
- Adaptability and flexibility
- Strong verbal and written communication
- Phone and email etiquette
Affiliations
American Health Information Management Association
Certification
Registered Health Information Technician (RHIT), American Health Information Management Association (AHIMA)
Expected Completion: September, 2025
Languages
Tagalog
Native or Bilingual
Timeline
Patient Representative
Rady Children's Hospital
07.2023 - 07.2025
Customer Care Associate
Prime Therapeutics LLC
10.2021 - 02.2024
Fulfillment Center Associate I
Amazon
08.2020 - 05.2021
Store Front Cashier
Halo-Halo Cafe
07.2019 - 12.2020
Healthcare Hostess
Sharp Grossmont Hospital
01.2016 - 07.2016
Certificate - Coding Specialist
San Diego Mesa College
Associate of Applied Science - Health Information Technology
San Diego Mesa College
Associate of Science - Liberal Arts in Mathematics And Sciences
Southwestern College