Alexander Abendschein
Easton,PA
Summary
Dynamic Area Leader with a proven track record at Chick Fil A Phillipsburg Nj, excelling in team management and customer service. Spearheaded training initiatives and strategic plans, enhancing team integration and boosting customer satisfaction. Known for exceptional leadership skills and client relationship building, fostering an inclusive culture and driving continuous improvement.
Overview
4
4
years of professional experience
Work History
Area Leader
Chick Fil A Phillipsburg Nj
10.2020 - Current
- Led training initiatives for new hires, contributing to their rapid integration into the team environment.
- Continually assessed risks associated with business operations, taking proactive measures to mitigate potential impact on company goals.
- Established strong relationships with clients by maintaining open lines of communication and promptly addressing any issues that arose.
- Fostered an inclusive work culture where diverse perspectives were valued, promoting greater innovation among team members.
- Engaged in customer journey, coaching associates in upholding company values and supporting individualized product selection experience.
- Monitored merchandise stock and cleanliness of regional outlets, supporting unique branch identity while upholding corporate standards.
- Boosted customer satisfaction by addressing concerns promptly and implementing corrective actions as needed.
- Evaluated employee performance, providing actionable feedback and opportunities for growth.
- Developed and executed strategic plans to meet organizational goals and drive continuous improvement.
Education
Phillipsburg Highschool
Phillipsburg, NJSkills
- Team management
- Safety management
- Multicultural sensitivity
- Environmental awareness
- Customer service
- Attention to detail
- Leadership skills
- Team leadership
- Decision-making
- Client relationship building
- Team building
- Training and coaching
- Policy enforcement
Timeline
Area Leader
Chick Fil A Phillipsburg Nj
10.2020 - Current
Phillipsburg Highschool
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