Alexander Aguirre
Monroe,MI
Summary
Dynamic Team Leader with proven expertise in team supervision, staff training, and performance improvement. Committed to enhancing customer satisfaction through effective problem-solving and goal setting.
Overview
1
1
year of professional experience
Work History
Team Leader
Culver's Restaurant
Monroe, MI
11.2024 - Current
- Supervised daily operations to ensure high standards of customer service and food quality.
- Trained and mentored team members on operational procedures and best practices.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored performance metrics, identifying areas for improvement in service delivery and teamwork.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Associate of Science -
Carroll High School
Fort Wayne, Indiana05-2023
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Staff training
- Performance improvement
- Goal setting
- Overseeing daily activities
- Safety
Timeline
Team Leader
Culver's Restaurant
11.2024 - Current
Associate of Science -
Carroll High School