ALEXANDER ANDRUSHKO
Boise,US
Summary
Quality-focused professional with expertise in identifying process improvements, ensuring compliance with industry standards, and utilizing advanced analytical tools to optimize workflows. Demonstrates meticulous approach to problem-solving, data analysis, and test execution. Thrives in environments that challenge intellect and curiosity.
Overview
7
7
years of professional experience
Work History
Specialist
Apple
06.2025 - Current
- Led quality assurance efforts, maintaining high standards for all products and services.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Assessed business requirements to create focused solutions.
SHOWROOM SUPERVISOR
Nordstrom
06.2023 - Current
- Resolved customer complaints in a timely and professional manner.
- Collaborated with other departments across the organization to ensure smooth operations within the showroom.
- Developed promotional campaigns that successfully drove foot traffic into the showroom.
- Innovatively utilized digital platforms to promote products and services, resulting in increased customer engagement.
- Analyzed customer data to identify buying patterns and preferences which were used to inform future marketing campaigns.
QUALITY ASSURANCE ANALYST
Suited Rundown
06.2021 - 08.2022
- Report bugs, track defects, and work with developers to resolve issues.
- Ensure that quality and design requirements are met on a regular basis.
- Looked into new tools and technologies that the quality assurance team could use; such as Azure DevOps.
- Assisted the company in maintaining a quality, communication, collaboration, integration, and teamwork-oriented work environment.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Documented all test results including, defects, discrepancies and issues reported during testing cycle.
- Worked in an agile development team and used JIRA to achieve sprint goals.
SALES ADVISOR
Best Buy
05.2018 - 05.2021
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Educated clients on the Apple ecosystem and how the products mesh with each other.
- Consistently achieved quarterly sales goal for Apple products.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Educated customers on features, advantages, and benefits of various products or services offered.
- Maintained up-to-date knowledge of product lines, inventory levels, and pricing.
Education
BACHELOR OF SCIENCE (B.S.) - CYBER SECURITY
St. Petersburg College
HIGH SCHOOL DIPLOMA - undefined
Frederick High School
01.2018
Skills
- Microsoft applications proficiency
- Relationship development
- Communications
- Client relationships
- Business operations
- Organization
- Problem resolution
Timeline
Specialist
Apple
06.2025 - Current
SHOWROOM SUPERVISOR
Nordstrom
06.2023 - Current
QUALITY ASSURANCE ANALYST
Suited Rundown
06.2021 - 08.2022
SALES ADVISOR
Best Buy
05.2018 - 05.2021
HIGH SCHOOL DIPLOMA - undefined
Frederick High School
BACHELOR OF SCIENCE (B.S.) - CYBER SECURITY
St. Petersburg College
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