Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Arculus

Ventnor City

Summary

Seasoned Store Specialist with supervisory and management experience. Comprehensive experience in high volume retail operations and customer service. Demonstrated strengths include inventory management, team leadership, and implementation of promotional strategies to drive sales growth. Known for high productivity, organization skills, attention to detail and efficiency in task completion. Previous roles have seen significant improvement in store performance and customer satisfaction through effective merchandising and staff training. Excel at communication, problem-solving, and time management to ensure seamless store operations and positive customer experiences

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Specialist

Ocean State Job lot
Somers Point
05.2025 - Current
  • Handle inventory management by restocking shelves and tracking stock levels. Down stocking top stock to maintain optimal customer accessibility. Working freight in a fast passed effective manor and putting overstock away in the designated top stock locations.
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Assist customers in product selection and provided knowledgeable support. Assisting customers with merchandise carrier outs.
  • Maintain store cleanliness by following safety and sanitation protocols.
  • Collaborate with team members to ensure smooth daily operations and workflow.
  • Process customer transactions efficiently at the register using point-of-sale systems. Accurate cash handling, efficiently and quickly processing customer transactions. Maintaining accurate counting of drawer from start to finish. Informing customers of our membership program and highlighting the benefits to encourage sign up.
  • Unload trucks, staging pallets in the backroom in a safe and effective layout, destacking pallet merchandise, and organizing onto uboats/rocking carts by departments.
  • Experienced in safe, efficient and effective use of baler
  • Replenishment of customer carts
  • Operation of manual power jack
  • Follow company policies, rules and procedures to promote company goals and maintain safety.
  • Educate customers about product features, benefits, warranties.
  • Execute planograms according to corporate guidelines for merchandising standards.
  • Assemble furniture displays.
  • Stocking shelves with merchandise according to planograms, recovering. Ensured shelves were stocked with appropriate amounts of merchandise according to planograms.

Night Operations Supervisor

Lowe's
Camden
05.2021 - 03.2024
  • Supervised night operations, ensuring team adherence to safety protocols.
  • Coordinated workflow among departments to optimize nightly inventory processes.
  • Monitored stock levels and initiated restocking as necessary for efficiency.
  • Trained new employees on operational procedures and safety standards.
  • Managed scheduling for night staff to ensure adequate coverage and support.
  • Implemented process improvements to enhance operational effectiveness during late hours.
  • Ensured compliance with safety regulations and company policies.
  • Responded promptly to emergency situations while ensuring employee safety at all times.
  • Maintained accurate records of inventory, supplies, and equipment.
  • Developed strategies to improve operational processes and reduce costs.
  • Provided guidance and support to staff members when needed during peak hours.
  • Facilitated the resolution of employee issues in a professional manner.
  • Managed night shift operations and team of 20 employees.
  • Monitored staff performance, identified areas of improvement, and provided feedback to ensure efficiency.
  • Investigated root causes of any errors that occurred during the night shift.
  • Conducted regular training sessions for staff members on new procedures and techniques.
  • Assigned tasks to staff members based on individual strengths and abilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Implemented new operational procedures, increasing efficiency.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.

Paint Specialist

Home Depot
Wilmington
02.2019 - 04.2021
  • Assisted customers in selecting appropriate paint products for their projects.
  • Maintained organized paint displays and ensured product availability on shelves.
  • Demonstrated paint mixing techniques to enhance customer understanding and satisfaction.
  • Provided expert advice on color selection and application methods to clients.
  • Handled customer inquiries related to paint specifications and usage guidelines.
  • Conducted inventory checks to monitor stock levels of paint supplies and accessories.
  • Kept work area clean and safe by following proper safety protocols during tasks.
  • Collaborated with team members to improve store layout for the paint department.
  • Stirred paint during application process when necessary.
  • Mixed paint colors to match customer specifications.
  • Kept up-to-date on new products, techniques, tools, and safety regulations related to painting industry.
  • Replenished stock shelves with new cans of paint when necessary.
  • Disposed of hazardous waste material safely in accordance with company policy.
  • Managed multiple projects simultaneously ensuring timely completion within budget constraints.
  • Ensured safety standards were met while working on ladders or scaffolding.
  • Assisted customers in selecting appropriate paints, finishes, and textures.
  • Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
  • Ordered product, stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.

Department Manager Housewares

Walmart
North East
02.2015 - 02.2019
  • Supervised daily operations and ensured compliance with company policies.
  • Oversaw inventory management and organized stock replenishment processes.
  • Managed team schedules and coordinated staff assignments effectively.
  • Trained employees on customer service standards and operational procedures.
  • Implemented loss prevention strategies to minimize shrinkage and theft.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Resolved customer inquiries and addressed issues in a timely manner.
  • Conducted performance evaluations and provided constructive feedback to staff.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Handled shift overstock, restocking and inventory control.
  • Followed safety protocols and company processes and procedures.
  • Worked closely with sales associates to complete tasks.
  • Lead and manage a team of 5 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Balanced workloads to meet targets without overtaxing employees.
  • Managed daily operations, ensuring efficient workflow and productivity.
  • Delegated work to staff, setting priorities and goals.
  • Unloading trucks. organizing overstock, using handheld equipment to pick merchandise.
  • Walkie stacker certified, responsible for using OPE to raise or drop pallets

Education

High School Diploma -

Rising Sun
Rising Sun, MD
07-2014

Skills

  • Inventory management
  • Visual merchandising
  • Point-of-sale operation
  • Planogram execution
  • Customer education
  • Team collaboration
  • Time management
  • Safety compliance
  • Operational efficiency
  • Problem solving

Certification

  • Driver's License
  • Certified to use forklift, order picker, walkie stacker, electric pallet jack

Timeline

Store Specialist

Ocean State Job lot
05.2025 - Current

Night Operations Supervisor

Lowe's
05.2021 - 03.2024

Paint Specialist

Home Depot
02.2019 - 04.2021

Department Manager Housewares

Walmart
02.2015 - 02.2019

High School Diploma -

Rising Sun

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