Alexander Atkinson, Jr.
Metlakatla,AK
Summary
Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Experience creating internal systems designed to mitigate losses and resolve issues quickly while maximizing customer satisfaction. Deadline-minded Sales Coordinator with knack for establishing lucrative relationships with customers. Highly focused on delivering excellent service and support in busy settings. Experience developing and executing strategies designed to maximize profitability. Talented leader, organizational problem-solver and sales expert skilled at organizing efficient, successful strategies to boost business and retain key accounts. Effectively prospect and network to bring in new customers while producing creative marketing materials to educate and engage customers. Tenacious in pursuing new sales channels and developing revenue streams. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sales Coordinator & Dispatch
Elite Air, Inc.
10.2021 - 06.2023
- Worked Remote for Elite Air, provided Trip Support
- Duties included providing Customer Service to our Owner Fleet
- Assisting with booking trips and support every aspect of their trip
- Helping in both our domestic and international trips
- The system we used was Jet Insight
- We operator over 20 aircraft, ranging from Turbo Props all the up to the Heavy Jets
- We used multiple avenues to help generate leads and marketing of the fleet, which included, charter pad, avinode and use of Jet Insight as well.
Charter Coordinator
Erin Air, Inc. - Salem, OR
05.2012 - 11.2018
- Telecommuted for Erin Air, Inc, as the main office is located in Boeing Field, Seattle, WA
- I worked the sales, marketing and all the trip sheets from my home office in Oregon
- We used Airplane Manager at Erin Air, and took care of our client base, and actively added To our client base, by reaching out to Companies, Corporations and leads in the Greater Seattle and Portland Areas
- Project Managed every aspect of flight schedule design, and publication; collaborated with owners to build a foundation That achieved strategic commercial goals and operational integrity
- Implemented robust processes and systems to absorb fleet growth during my tenure
- Managing our client base on hubspot CRM system
- In constant contact with our clients.
Senior Account Executive
Liberty Jet Management - Paso Robles, CA
07.2011 - 05.2012
- Main office is in New York, was sales telecommute job
- On call, 24/7 all year long
- Worked with the Sales Department in FOS, selling trips on their aircraft
- Worked close with the client base
- Sales, trip, follow up
- Create new bookings.
Private Aviation Advisor
Jet Hub Aviation - Paso Robles, CA
09.2010 - 07.2011
- Telecommuted for Jet Hub Aviation, working charter sales, developing new client contacts for the company
- Jet Hub Aviation is a brokerage house, and don't own any charter aircraft
- It was my job to pair up our client with a Part 135 Private Jet Company, to assist with my client's trip
- Again, worked trip from first call, to booking to setting up travel needs, to flight following with Operator, then once trip complete, following up with client.
Director, Charter Sales
Classic Aviation - Salt Lake City, UT
03.2008 - 09.2010
- Our Sales office was based in San Luis Obispo, which is where my office was located
- Oversaw the sales operation
- We owned a Lear 35A, a Citation II, a Citation Excel and a Citation Ultra
- We floated our fleet around the country, they rarely saw home base
- Worked with clients, and brokers all over the United States, servicing, the United States, Canada, Mexico and the Caribbean
- Oversaw the sales process, from the first phone call, worked the trip once was booked and follow up with client after trip was complete
- Had debriefs with crew as well, after every trip.
Manager Training Department
SkyWest Airlines
Los Angeles, CA
03.1996 - 09.2007
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed and maintained courteous and effective working relationships.
- Demonstrated leadership skills in managing projects from concept to completion.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Commercial Pilot's License, Instrument and Seaplane Rated in Aviation -
Lake County Aviation
07.1986
Skills
- Business Development (10 years)
- Private Jet Charter Sales (10 years)
- Customer Communication
- Coaching skills
- Sales Reporting
- Proposal Development
- Upselling
- Report creation
Certification
- Commercial Pilot, Instrument & Instrument Rated, Present
- Commercial Pilot, Seaplane and Instrument Rated, To keep Current, have to do check ride once a year, for part 135 operation and yearly 2 class medicals
Timeline
Sales Coordinator & Dispatch
Elite Air, Inc.
10.2021 - 06.2023
Charter Coordinator
Erin Air, Inc. - Salem, OR
05.2012 - 11.2018
Senior Account Executive
Liberty Jet Management - Paso Robles, CA
07.2011 - 05.2012
Private Aviation Advisor
Jet Hub Aviation - Paso Robles, CA
09.2010 - 07.2011
Director, Charter Sales
Classic Aviation - Salt Lake City, UT
03.2008 - 09.2010
Manager Training Department
SkyWest Airlines
03.1996 - 09.2007
Commercial Pilot's License, Instrument and Seaplane Rated in Aviation -
Lake County Aviation