Alexander Barlog
Plainfield,IL
Summary
Dynamic and dedicated wait staff member with a strong work ethic and exceptional customer service skills honed at Uptown Tap. Proven ability to multitask effectively while maintaining order accuracy and a welcoming atmosphere, contributing to enhanced guest satisfaction and team efficiency. Committed to cleanliness and hygiene in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Uptown Tap
04.2022 - Current
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Front of House Employee
Foxes Pub
03.2021 - 01.2022
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Helped guests at tables when in need of assistance.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
Bachelor of Science - Communications
Grand Valley State University
Allendale, MI04-2027
High School Diploma -
Plainfield North High School
Plainfield, IL05-2023
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Cleanliness and hygiene
- Memory retention
- Order management
- Order accuracy
- Menu memorization
- Strong work ethic
- Exceptional customer service
- Food running
Timeline
Wait Staff Member
Uptown Tap
04.2022 - Current
Front of House Employee
Foxes Pub
03.2021 - 01.2022
Bachelor of Science - Communications
Grand Valley State University
High School Diploma -
Plainfield North High School
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