Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Patient Support Center Representative
HearingLife
Somerset, NJ
01.2023 - Current
Took calls to assist customers with the scheduling of appointments.
Exhausts all available resources to assist customers with their needs.
Working within team standards to ensure efficiency.
Worked with leadership of several departments on various stretch assignments while maintaining proper communication.
Helped with the training of agents, either with side by side sessions, or with up-training on various programs.
Monitored systems performance to identify potential issues and provided solutions as needed.
Deckhand
American Consolidated Natural Resources
12.2018 - Current
Laid and transferred rigging, safely handled lines and checked tow for vessels.
Held a leadership position to ensure tasks were completed safely, and efficiently.
Shifted, dropped and picked up barges.
Handled and disposed of chemicals and hazardous or caustic materials in compliance with safety data sheets.
Collaborated with Captain to keep detailed inventory records and replenish supplies.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Used critical thinking to break down problems, evaluate solutions and make decisions.