People-facing professional with 14 years of experience in managing crisis incidents, leading complex investigations, and building & training high performance teams.
Overview
13
13
years of professional experience
Work History
Assistant Dean of Students
University of Houston
Houston, TX
09.2024 - Current
Managed over 400 student conduct cases and assisted in 8 investigations ensuring adherence to university policies and federal regulatory compliance.
Facilitated the organization of Student Hearing Board biweekly meetings, with participation from 25 campus community members.
Developed and led the implementation of streamlined case management processes, reducing resolution time by 20%.
Served as a liaison between the Dean's office and various departments across the university.
Assistant Director of Assessment and Conduct
University of Houston
Houston, TX
05.2024 - 09.2024
Trained 100+ professional and student staff members on conduct processes, database management, and policy adherence.
Supervised and audited the caseloads of 20 professional student conduct officers to maintain compliance with institutional policies.
Resolved over 200+ student conduct cases from Student Housing and Residence Life Department
Assistant Director of Student Integrity
Georgia Institute of Technology
Atlanta, GA
06.2021 - 05.2024
Developed a tracking and accountability tool to enhance deadline management and case oversight for 30 staff members
Processed, assigned, resolved, and dismissed 265+ cases for Residence Life professionals during fall 2023, working to encourage better time management and overall engagement from team members.
Adjudicated an annual average of 600 reports of academic and non-academic misconduct, leading to disciplinary hearings with a 90% substantiation rate, and a 75% reduction in recidivism and secondary violations.
Facilitated onboarding process for new Student Integrity Coordinators by reviewing policies and procedures, department forms, and demonstrating effective use of student databases and Microsoft Office applications.
Residence Life Coordinator
Pennsylvania State University
University Park, PA
10.2017 - 05.2021
Supervised an area comprising around 32 apartment-style residences alongside one residence hall
Collaborated with university campus partner services to assist over 8,000 students annually in wellness and safety initiatives.
Developed programming initiatives to facilitate engagement among residents across an apartment-style community.
Recruited over 100 students to develop and train for the year-round Resident Assistant position.
Residence Life Coordinator
University of Dayton
Dayton, OH
07.2016 - 05.2017
Mentored and trained 8 staff residence life staff members within community
Supervised 500 University owned and operated houses occupied by upper-class students
Addressed crisis incidents related to sexual violence, suicide prevention, substance abuse, and mental health issues.
Oversaw allocation of $10,000 student programming budget.
Academic Advising Graduate Assistant
University of Cincinnati - Blue Ash
Blue Ash, OH
05.2016 - 07.2016
Counseled students on evaluating options for early graduation
Collaborated with incoming students during orientation to develop academic schedules tailored to individual interests and goals
Academic Success Graduate Intern
Miami University of Ohio-Hamilton Campus
Hamilton, OH
01.2016 - 05.2016
Cultivated effective communication channels between students, faculty, and coaching staff concerning the academic performance of student-athletes across three varsity teams.
Designed individualized time-management strategies to boost study skills among 40 student-athletes
Fraud Prevention Specialist
Discover Financial Services
New Albany, OH
09.2014 - 08.2015
Evaluated customer requests for changes in account status based on established criteria to determine if they are legitimate or potentially fraudulent.
Investigated suspicious transactions, identified potential fraud patterns, and reported findings to the management team.
Senior Collections Representative
Discover Financial Services
New Albany, OH
08.2013 - 09.2014
Initiated contact with card members with delinquent accounts.
Maintained accurate records of collections activities and payments received.
Deputy Sheriff
Lee County Sheriff's Office
Fort Myers, FL
12.2011 - 04.2012
Provided crisis response to ensure public safety to Lee County in Fort Myers, Florida, comprised of 800,000 residents
Investigated criminal activity such as assaults, burglaries, robberies, thefts.
Prepared detailed written reports documenting incident information and investigative activities.
Education
Police Recruiting Class #177 -
St. Petersburg College- All State Center
St. Petersburg, FL
Bachelor of Arts - Political Science (B.A.)/Criminal Justice (B.A.)
University of Dayton
Dayton, OH
Master of Science in Education - College Student Personnel
University of Dayton
Dayton, OH
Skills
Negotiation and Conflict Resolution
Crisis Management
Regulatory Compliance
Performance Tracking and Evaluation
Documentation And Reporting
Risk Analysis
Analytical Thinking
Training and Development
Timeline
Assistant Dean of Students
University of Houston
09.2024 - Current
Assistant Director of Assessment and Conduct
University of Houston
05.2024 - 09.2024
Assistant Director of Student Integrity
Georgia Institute of Technology
06.2021 - 05.2024
Residence Life Coordinator
Pennsylvania State University
10.2017 - 05.2021
Residence Life Coordinator
University of Dayton
07.2016 - 05.2017
Academic Advising Graduate Assistant
University of Cincinnati - Blue Ash
05.2016 - 07.2016
Academic Success Graduate Intern
Miami University of Ohio-Hamilton Campus
01.2016 - 05.2016
Fraud Prevention Specialist
Discover Financial Services
09.2014 - 08.2015
Senior Collections Representative
Discover Financial Services
08.2013 - 09.2014
Deputy Sheriff
Lee County Sheriff's Office
12.2011 - 04.2012
Police Recruiting Class #177 -
St. Petersburg College- All State Center
Bachelor of Arts - Political Science (B.A.)/Criminal Justice (B.A.)
University of Dayton
Master of Science in Education - College Student Personnel