Alexander Bennett
Buford,GA
Summary
Knowledgeable Implementation Consultant with proven background in streamlining software implementation processes and enhancing client satisfaction. Successfully led multiple projects that optimized system integrations and reduced deployment times. Demonstrated proficiency in troubleshooting technical issues and providing effective solutions while collaborating closely with cross-functional teams.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Hospital Ancillary Implementation Specialist
Azalea Health
04.2024 - Current
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Developed strong relationships with clients, fostering trust and confidence in the implementation process.
- Maintained up-to-date knowledge of industry trends and best practices in order to provide the most relevant solutions for clients'' businesses.
- Managed all Implementation task for lab, radiology and pharmacy.
- Developed clear documentation for all implementation processes and procedures, enabling easy knowledge transfer among team members.
- Served as a subject matter expert for both internal teams and clients during the implementation process, providing guidance and clarification when needed.
- Ensured seamless system integration, conducting thorough testing and troubleshooting before final deployment.
Inpatient Pharmacy Technician & Medication Reconciliation Technician
Emory St Joseph
03.2022 - Current
- Medication management: Rounded to floors and delivered medications to nursing stations and Pyxis dispensing machines
- Ensures patient safety and the delivery of quality care by reducing medication duplications and possible errors
- Provides excellent customer service to patients and their families by demonstrating patience and compassion at the bedside
- Receives and inventories daily shipments
Implementation Consultant
ADP
08.2022 - 04.2024
- Data conversion
- Testing
- Responsible for conducting data gathering exercise to determine requirements of new or existing clients
- Interface configuration
- Functional design guidance
- Ensure client satisfaction
- Hand off to appropriate departments after implementation
Implementation Consultant
Omnicell
04.2021 - 02.2022
- Managed internal and external relationships to ensure all projects are completed in a timely manner
- Collaborated and maintained project control
- Provided day-to-day support for internal and external team members
- Partnered with sales team to align client expectations
- Helped to complete tickets to make sure implementations were completed
Inpatient & Oncology Pharmacy Technician
Northside Hospital
11.2019 - 04.2021
- Increased pharmacy efficiency in the acute care setting through process and safety improvement
- Medication management: Rounded to floors and delivered medications to nursing stations and Pyxis dispensing machines
- Received training in preparation, sanitation, and maintenance of IV admixture and compound medications
- Prepared chemo meds for inpatient delivery
- Prepared chemo IVs for oncology department
- Received and inventoried daily shipments
Medication History Specialist
Wellstar Cobb Hospital
11.2015 - 01.2020
- Conducted interviews with patients identified for hospital admission to obtain, ensure accuracy, and document home medication history
- Ensured patient safety and the delivery of quality care by reducing medication duplications and possible errors
- Communicated closely with physicians and nurses to resolve any errors or discrepancies in-home medication orders
- Assisted the emergency team with codes and trauma alerts, retrieving STAT medications from the pharmacy
- Provided excellent customer service to patients and their families by demonstrating patience and compassion at the bedside
Research Pharmacy Technician
Emory University
02.2018 - 08.2019
- Company Overview: Investigational Drug Services
- Reconstituted medications according to manufacturer guidelines
- Measured, mixed, and added drugs to IV solutions: prepared labels accordingly
- Maintained temperature-controlled devices and documentation of excursions
- Received shipments in VESTIGO and communicated with manufacturers via IVRS
- Investigational Drug Services
Pharmacy Technician
EncompassRx Pharmacy
07.2016 - 02.2018
- Provided comprehensive care to patients by filling medication orders and assisting with free drug applications and grants
- Ensured patient compliance through follow-up with medications and prescribed therapies
- Adjudicated insurance claims
- Operated 340b accounts
- Communicated with prescribers on the approval status of medications requiring prior authorization
Lead Pharmacy Technician
Rite-Aid Pharmacy
08.2002 - 07.2016
- Directly assisted a census of patients daily providing counseling services regarding insurance plans, formularies, benefits, prescriptions and over the counter medications in a retail environment
- Reviewed and adjusted biweekly drug replenishment orders
- Trained new technicians on drug calculations, order entry, insurance billing and utilization of computer software
- Initiated prior authorization requests with prescribers and insurance providers
- Responsible for adjudication of third-party claims
Pharmacy Technician
Wellstar Kennestone Hospital
05.2013 - 11.2015
- Increased pharmacy efficiency in the acute care setting through process and safety improvement
- Medication management: Rounded to floors and delivered medications to nursing stations and Pyxis dispensing machines
- Received training in preparation, sanitation, and maintenance of IV admixture and compound medications
- Received and inventoried daily shipments
Education
B.S - Business Administration
Georgia State University
05.2021
A.S - Business Administration
Georgia Perimeter College
05.2017
Skills
- Project Management
- Software Implementation
- Strategic Thinking
- Quality Control
- Microsoft Office
- EPIC
- PerfectServe
- Client training
- Issue Resolution
- Business Analysis
- Implementation Management
Certification
- Licensed Pharmacy Technician, 06/23
- Certified Pharmacy Technician, 06/22
Timeline
Hospital Ancillary Implementation Specialist
Azalea Health
04.2024 - Current
Implementation Consultant
ADP
08.2022 - 04.2024
Inpatient Pharmacy Technician & Medication Reconciliation Technician
Emory St Joseph
03.2022 - Current
Implementation Consultant
Omnicell
04.2021 - 02.2022
Inpatient & Oncology Pharmacy Technician
Northside Hospital
11.2019 - 04.2021
Research Pharmacy Technician
Emory University
02.2018 - 08.2019
Pharmacy Technician
EncompassRx Pharmacy
07.2016 - 02.2018
Medication History Specialist
Wellstar Cobb Hospital
11.2015 - 01.2020
Pharmacy Technician
Wellstar Kennestone Hospital
05.2013 - 11.2015
Lead Pharmacy Technician
Rite-Aid Pharmacy
08.2002 - 07.2016
A.S - Business Administration
Georgia Perimeter College
- Licensed Pharmacy Technician, 06/23
- Certified Pharmacy Technician, 06/22
B.S - Business Administration
Georgia State University
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