Alexander Bermudez
Miami,FL
Summary
Detail-oriented professional with a solid foundation in e-commerce management and team collaboration. Recognized for resolving customer issues and building supplier relationships to enhance overall business operations and drive profitability.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Busser
Finka Table And Tap
Miami, Florida
09.2026 - Current
- Removed used dishes quickly to maintain clean dining area for guests.
- Supported servers by carrying food and beverages to tables efficiently.
- Worked with kitchen staff to replenish utensils and supplies as needed.
- Set up dining room layout before service to improve guest experience.
E-Commerce Operations Manager
Self Employed Services
Miami, Florida
01.2026 - Current
- Managed end-to-end operations of a multi-channel e-commerce store, overseeing product sourcing, pricing strategy, and inventory optimization
- Executed data-driven digital marketing campaigns on platforms like Shopify, enhancing customer acquisition and increasing brand visibility
- Analyzed key performance metrics (conversion rate, CAC, AOV) to optimize sales funnels and improve overall profitability
- Developed and implemented high-converting product pages using persuasive copywriting, UX/UI principles, and A/B testing strategies
- Coordinated supplier relationships and negotiated pricing to maximize margins and ensure consistent product quality
- Streamlined order fulfillment processes, reducing delivery times and improving customer satisfaction
- Leveraged automation tools and AI-driven solutions to optimize marketing processes and scale operations effectively
- Managed customer service workflows, resolving inquiries and disputes while maintaining a high retention rate
- Identified market trends and conducted competitive analysis, informing product selection and positioning strategies for improved market alignment
- Collaborated with team members to scale the business through strategic planning, branding, and performance marketing initiatives
Education
BBA - Finance
Florida International University
Miami, FL04-2030
Associate of Arts - Business Administration And Management
Miami Dade College
Miami, FL04-2026
Skills
- E-commerce management
- Digital marketing
- Website management
- User experience optimization
- Inventory management
- Data analysis
- Market research
- Financial forecasting
- Problem resolution
- Team collaboration
- Teamwork and collaboration
- Relationship building
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Busser
Finka Table And Tap
09.2026 - Current
E-Commerce Operations Manager
Self Employed Services
01.2026 - Current
BBA - Finance
Florida International University
Associate of Arts - Business Administration And Management
Miami Dade College