Joseph Pruitt
Weatherford,TX
Summary
Accomplished E-Commerce Sales Administrator with 4 years of experience in online inventory management and sales analytics within the manufacturing sector. Proven track record in optimizing marketing campaigns and enforcing pricing strategies, resulting in enhanced sales performance. Adept at liaising with major vendor accounts and leveraging analytical skills to drive e-commerce success. Seeking to apply expertise in a dynamic e-commerce environment.
Overview
7
7
years of professional experience
Work History
E-Commerce Sales Administrator
Ventamatic, LTD
06.2018 - Current
- Company Overview: Manufacturing, Production
- EDI software, Online Inventory Management, Marketing and Merchandising, Tracking Campaign Performance, and Optimizing said Campaigns based on Sales Analytics, Strong Customer Service, Liaison to Vendor Accounts (Amazon, WalMart Marketplace, Home Depot, Tractor Supply, etc.), Sales, Managing Shopify storefronts, Minimum Price Enforcement, Light IT and Troubleshooting
- Oversee Online Price and Sales Enforcement, Tracking and Logistics
- Conducted post-project evaluations to assess performance against key metrics such as customer satisfaction ratings or revenue growth targets
- Managed end-to-end project lifecycle, including requirements gathering, resource allocation, risk assessment, and quality assurance
- Led cross-functional teams in the successful planning, execution, and delivery of multiple ecommerce projects within budget and timeline constraints
- Provided exceptional customer service to online shoppers, addressing inquiries and resolving issues in a timely manner
- Managed a high volume of incoming customer calls and emails, consistently meeting or exceeding response time targets
- Developed strong product knowledge across multiple categories to effectively assist customers with inquiries about features, specifications, and compatibility of over 70 proprietary products
- Participated in regular team meetings to discuss challenges, share best practices, and brainstorm ideas for improving the overall customer experience
- Maintained accurate records of customer interactions and transactions using CRM software
- Managed all aspects of online advertising campaigns including budget allocation, keyword research, ad copy creation, and performance analysis
- Developed and executed comprehensive ecommerce marketing strategies to drive website traffic, increase conversion rates, and maximize revenue to increases of over 20%
- Monitored competitor activities of in the ecommerce space to identify opportunities for differentiation and stay ahead in the market
Skills
Coordination with Other Offices
- Customer Service
- Quickbooks
- EDI Implementation Experience
- E-Commerce Management
- EDI Implementation Experience
- E-Commerce Management
- Office Management
- EDI Implementation Experience
- E-Commerce Management
- Cross-selling strategies
- Client retention strategies
- Sales tracking
- Client relationship management
- Processing payments
- EDI Implementation Experience
- E-Commerce Management
- Microsoft Outlook
- Office Management
- Sales Analytics
- EDI Implementation Experience
- E-Commerce Management
Timeline
E-Commerce Sales Administrator
Ventamatic, LTD
06.2018 - Current
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