Alexander Borrero
Munster,IN
Summary
Versatile and dynamic, adept at Python and manual tool operation, with a track record of success in technology repairs at Munster High School Tech Center. Proficient in HTML, contributing to the American Red Cross's digital presence; excels in collaborative and solo project environments. Hard-working student with knowledge of maintenance processes and procedures, time management, and planning. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Technician
Homewood-Flossmoor High School
06.2024 - 08.2024
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Re-imaged over a 1000 Dell machines.
Technology Department Support Specialist
Munster High School Tech Center
05.2022 - 08.2023
- Assisted the technology department with installation, maintenance, and servicing of district technology software, hardware and various initiatives
- Maintained inventory records and repair logs
- Responsible for scheduling service part deliveries and ensured they were returned to vendor
- Collaborated with Chief Technology Officer and Senior System Administrator.
Intern
American Red Cross
06.2023 - 08.2023
- Developed web pages for American Red Cross site using HTML.
Donor Ambassador
American Red Cross
01.2019 - 01.2023
- Supported Red Cross staff by being helpful, flexible, and patient
- Greeted donors, explained the donation process as necessary and assisted with initial intake and hand offs through the blood donation process.
Recruitment Team Member
American Red Cross
01.2021 - 01.2022
- Assisted in the development and implementation of volunteer workforce recruitment activities
- Recruited volunteers for all lines of service and departments
- Met with the Volunteer Management team to determine targeted recruitment needs in the region
- Proactively recruited new volunteers for general and specific volunteer opportunities.
Education
Bachelor of Science (B.S.) in Artificial Intelligence -
Purdue University
West Lafayette, IN05.2027
High School Diploma -
Munster High School
Munster, IN06.2023
Skills
- Python
- Java
- Javascript
- Git
- Github
- Terminal
- Hardware Installation
Certification
- Dell Technologies Proven Professional Skills Certification
- Microsoft Word
Awards
- Presidential Scholarship Recipient at Purdue
- Lindsay Simmons Citizenship Award for 2022-2023, Munster High School
- Richard Deignan Booster Athlete Award for 2022-2023, Munster High School
- 2X East Chicago Sectional Champion
- Inducted into National Honor Society
- 100+ Hours in Volunteering for the American Red Cross
Timeline
IT Technician
Homewood-Flossmoor High School
06.2024 - 08.2024
Intern
American Red Cross
06.2023 - 08.2023
Technology Department Support Specialist
Munster High School Tech Center
05.2022 - 08.2023
Recruitment Team Member
American Red Cross
01.2021 - 01.2022
Donor Ambassador
American Red Cross
01.2019 - 01.2023
Bachelor of Science (B.S.) in Artificial Intelligence -
Purdue University
High School Diploma -
Munster High School
- Dell Technologies Proven Professional Skills Certification
- Microsoft Word
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