Rionne Lewis
Homewood
Summary
As an administrative professional with over 10 years of experience in servicing people, I am looking to expand my growth in the field of Human Services. I am organized and dedicated with a proven track record of providing exceptional service in fast-paced office environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. I maintain a self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistant to the Principal
Homewood- Flossmoor High School
08.2021 - Current
- Support the Office of the Principal
- Compiling data from a variety of sources
- Budget reconciliation
- Coordinating a variety of projects, functions and/or program components
- Maintain a wide variety of manual and electronic document files and records
- Preparing and processing a variety of documents
- Procuring supplies and materials
- Researching topics
- Responding to variety of inquiries from internal and external parties
- Scheduling of activities
- Supporting assigned personnel by providing assistance with their job functions and responsibilities.
Sr. Administrative Assistant, Clinical
Ann & Robert H. Lurie Children's Hospital Of Chicago
12.2018 - 08.2021
- Kept files and records in content management systems such as EXCEL and others.
- Helped to coordinate the Hem/Onc clinic flow
- Collaborate with financial clearance department to ensure prescription/drug authorization in a timely manner
- Coordinate complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites
- Create biopsy kits for procedures
- Create scheduling templates for providers, block and open time slots
- Enter telephone encounters for patient family interactions
- Generate daily departmental appointment reports, ensuring authorization for appointments
- Address and respond to incoming/outgoing calls and correspondence
- Procurement and dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter
- Promote a cooperative and collaborative teamwork environment.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
Clinical Office Assistant
Ann & Robert H. Lurie Children's Hospital Of Chicago
03.2018 - 11.2018
- Provided clinical administrative support to RNs, APNs, MDs, and Division Heads
- Mail distribution; create and attach corresponding labels for HIM
- Worked with outside providers to obtain insurance pre-certification approval
- Monitored and appropriately distributed RFS and Peer to Peer referrals to successfully register and schedule new patient appointments
- Made, answered and directed calls to appropriate personnel
- Assisted multiple team members by fulfilling various requests in a timely manner
- Scheduled and coordinated patient care appointments
- Scheduled patients for Predisposition, Hemophilia, Thrombophilia, Sickle Cell, Thalassemia, Newborn Cohort, Oncology, and Neuro Oncology
- Printed Staff Daily's for specific satellite location clinics
- Located and organized patient charts for 18th floor Oncology/ Neuro Oncology clinic days.
Unit Secretary
Ann & Robert H. Lurie Children's Hospital Of Chicago
08.2016 - 03.2018
- Performed clerical duties to support the entire unit
- Assisted RNs in setting up call/page system
- Created hospital contact/phone tree for the entire unit
- Worked with department heads to ensure that the unit ran smoothly
- Monitored visitor access during regular and flu season
- Ensured that patient census/information was updated in real time throughout the entire shift
- Corresponded with facility and environmental services to coordinate unit needs
- Maintained contact with Help Desk/Get Well Network to resolve technical issues
- Placed supply orders and kept the unit stocked at all times
- Ensured that patient consents were all up to date
- Managed patient admission, discharge and transfer status in Epic.
Certified Nursing Assistant
Ann & Robert H. Lurie Children's Hospital Of Chicago
08.2015 - 08.2016
- Provided patient care to both adults and children
- Abided by HIPAA laws at all times
- Assisted RNs with holding patients for Lumbar puncture
- Arranged the sending and retrieving of labs to and from the unit
- Prioritized workload and was able to function under pressure
- Made myself available to assist with additional patient care when needed
- Operated with a spirit of compassion and urgency to meet the needs of patients and families.
Human Resource Specialist
459th Transportation Company - United States Army Reserve
10.2010 - 10.2018
- Assisted my lead sergeant in helping other soldiers develop their army careers
- Helped provide support and assistance to all divisions of my company
- Handled personal security clearances of all soldiers, while maintaining my own
- Maintained a high level of diligence and organization while handling massive amounts of classified documents
- Prepared and reviewed personnel casualty documents
- Processed recommendations for awards and decorations
- Received a Certificate of Achievement for exceptional performance
- Received an Honorable Discharge after serving eight consecutive years.
Administrative Assistant, Clinical
Division of Hematology, Oncology, Neuro-Oncology, Stem Cell Transplant
11.2018 - 12.2020
- Coordinate complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites
- Schedules appointments and procedures for all sections within the division
- Including outpatient office appointments, outpatient and inpatient surgical procedures, and ancillary testing
- Generate daily departmental appointment reports, ensuring authorization for appointments
- Address and respond to incoming/outgoing calls and correspondence
- Procurement or dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter
- Clinically assist all teams across the division- Oncology, Neuro Oncology, Hematology, Stem Cell, STAR, and Cancer Predisposition
- Manage the request for service and peer to peer work queues
- Promote a cooperative and collaborative teamwork environment.
Education
BS in Psychology -
Liberty University
Lynchburg, VA01.2025
AA in Psychology -
Liberty University
Lynchburg, VA01.2024
Honorable Discharge -
Certificate United States Army Reserve
Elwood, IL01.2018
Human Resource Specialist -
Certificate Soldier Support Institute
Fort Jackson, SC01.2011
Certified Nursing Assistant -
Certificate South Suburban College
South Holland, IL01.2010
Skills
- Strong Organizational skills
- Document Preparation
- Policy Enforcement
- Calendar Management
Affiliations
- The National Society of Collegiate Scholars
- The National Society of Leadership and Success
Timeline
Administrative Assistant to the Principal
Homewood- Flossmoor High School
08.2021 - Current
Sr. Administrative Assistant, Clinical
Ann & Robert H. Lurie Children's Hospital Of Chicago
12.2018 - 08.2021
Administrative Assistant, Clinical
Division of Hematology, Oncology, Neuro-Oncology, Stem Cell Transplant
11.2018 - 12.2020
Clinical Office Assistant
Ann & Robert H. Lurie Children's Hospital Of Chicago
03.2018 - 11.2018
Unit Secretary
Ann & Robert H. Lurie Children's Hospital Of Chicago
08.2016 - 03.2018
Certified Nursing Assistant
Ann & Robert H. Lurie Children's Hospital Of Chicago
08.2015 - 08.2016
Human Resource Specialist
459th Transportation Company - United States Army Reserve
10.2010 - 10.2018
BS in Psychology -
Liberty University
AA in Psychology -
Liberty University
Honorable Discharge -
Certificate United States Army Reserve
Human Resource Specialist -
Certificate Soldier Support Institute
Certified Nursing Assistant -
Certificate South Suburban College
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