ALEX BOYKO
Summary
Detail-oriented and adaptable Marketing and Advertising student at Grand Canyon University, expected to graduate in December 2025. Demonstrated success in streamlining processes and enhancing customer satisfaction through roles as a Fulfillment Expert at Target and HVAC Technician at Nelson Heating and Air. Proficient in teamwork, problem-solving, and process optimization with a strong focus on customer-centric communication. Aiming to leverage diverse experiences to contribute to impactful marketing strategies as an intern.
Overview
3
3
years of professional experience
Work History
FULFILLMENT EXPERT
Target
Rocklin, USA
05.2023 - 08.2024
- Streamlined order fulfilment processes, boosting efficiency and customer satisfaction
- Collaborated with team to implement innovative inventory management solutions
- Optimised picking and packing procedures, reducing processing time and enhancing order accuracy
- Consistently met or exceeded daily fulfilment targets
- Fostered strong teamwork in high-volume environment, ensuring seamless coordination across departments
- Contributed to improved workflow strategies
HVAC TECHNICIAN
Nelson Heating and Air
Newcastle, USA
06.2021 - 04.2023
- Diagnosed and repaired complex HVAC systems, ensuring optimal performance and energy efficiency for residential and commercial clients
- Partnered with team members to streamline maintenance processes, reducing service call times and enhancing customer satisfaction
- Consistently met and exceeded service targets, contributing to the company's reputation for reliability and technical excellence
GURNEY HELPER
S7 Non-Emergency Medical Transport
Citrus Heights, USA
05.2022 - 03.2023
- Assisted in safe patient transport, fostering teamwork with medical staff
- Ensured comfort and security during transfers, contributing to positive patient experiences
- Coordinated seamlessly with medical staff, ensuring patients' comfort during transfers
- Developed efficient transport protocols, enhancing overall service quality
- Prioritised patient well-being, offering empathetic care during transports
- Implemented safety measures, resulting in improved patient satisfaction and trust
Education
BACHELOR'S DEGREE - MARKETING AND ADVERTISING
Grand Canyon University
Phoenix, AZ12.2025
Skills
- Customer service
- Notetaking
- Search engine optimization
- Qualitative research
- Microsoft office proficiency
- Public and media relations
Languages
Russian, Highly proficient
Timeline
FULFILLMENT EXPERT
Target
05.2023 - 08.2024
GURNEY HELPER
S7 Non-Emergency Medical Transport
05.2022 - 03.2023
HVAC TECHNICIAN
Nelson Heating and Air
06.2021 - 04.2023
BACHELOR'S DEGREE - MARKETING AND ADVERTISING
Grand Canyon University