Alexander Brioso
Miami,FL
Summary
Supervisor with experience in casino gaming, customer service ,staff supervision and scheduling to ensure coverage and quality. Committed to customer satisfaction and efficient to achieve goals.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
Knighten Industries
21001 NW 27th Ave, Miami Gardens, FL 33056
09.2020 - 02.2026
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Streamlined workflow processes, enhancing team productivity and efficiency.
- Mentored junior staff, fostering skill development and operational excellence.
- Implemented inventory management systems, reducing waste and improving accuracy.
- Scheduled employees to ensure coverage
- flexible to schedule to include myself as needed
- Developed training programs, increasing team competency and performance consistency.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Education
MDCC
08-2019
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Customer relations
- Team Training
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Operations Supervisor
Knighten Industries
09.2020 - 02.2026
MDCC