Alexander Brito De Dios
Annandale,VA
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. With experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
10
10
years of professional experience
Work History
Security Officer
Admiral Security Services, Inc.
Tysons Corner , VA
2021.01 - Current
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Reported safety hazards for remediation response.
- Verified photo IDs and tickets to allow guests passage.
- Documented security-related situations and submitted in-depth reports to superiors.
- Completed incident reports to record security or loss prevention incidents.
Representative
Louis Vuitton-moet-hennessy Group, Lvmh
Tysons Corner , VA
2019.11 - 2021.01
- Established relationships with existing customers to promote new product or service opportunities.
- Utilized broad knowledge to recommend solutions to potential customers.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Maintained records related to sales for store management.
Inova Fairfax Nutrition Service Operator
Morrison Healthcare
Falls Church , VA
2017.05 - 2021.01
- Provided customer support to patients helping them choose food that was appropriate for their diets, and understanding their diet requirements.
- Performed various task at the same time, including completing census reports, allergy reports, and answering phone calls for 8 and up to 12 hours a day.
- Consistently provided friendly service in a fast paced environment to promote patient's happiness and expectations.
- Monitored confidential patient information.
- Worked three different positions when needed to provide optimal coverage and meet customer service goal.
- Worked to maintain outstanding attendance record consistently arriving to work ready to start immediately, and being able to come to work whenever needed.
Restaurant Server
Silver Diner Inc.
Falls Church , VA
2015.08 - 2016.08
- Ensured food was be delivered exactly as ordered and prepared 100% to Silver Diner standards.
- Stayed up to date on seasonal menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Cashier
Target
Falls Church , VA
2014.05 - 2015.05
- Efficiently processed transactions with remarkable speed and accuracy.
- Processed POS transactions, including checks, cash and credit purchases.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Maintained organized and clean customer areas by completing daily recovery checklists.
- Checked identification for proof-of-age and refusing alcohol sales to underage customers.
Education
High School Diploma -
Falls Church High School
Falls Church, VA2015
Skills
- Report Writing
- Stationary surveillance
- Access Control
- CCTV Monitoring
- Outgoing and energetic attitude
- Mastery of customer service
- Communication ( Speaks fluent Spanish)
- Problem solving
- Computer experience
- Product Knowledge
- Exceptional organization
- Attention to details
- Time management
- Team player
Timeline
Security Officer
Admiral Security Services, Inc.
2021.01 - Current
Representative
Louis Vuitton-moet-hennessy Group, Lvmh
2019.11 - 2021.01
Inova Fairfax Nutrition Service Operator
Morrison Healthcare
2017.05 - 2021.01
Restaurant Server
Silver Diner Inc.
2015.08 - 2016.08
Cashier
Target
2014.05 - 2015.05
High School Diploma -
Falls Church High School
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