Alexander Castrejon
Chandler,AZ
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Marvel Masonry
Chandler, AZ
06.2021 - 07.2022
- Responsible for answering product inquiries, taking customer orders.
- Coordinating delivery with dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers.
- Receive customer phone calls; provided support to customers via phone, fax, and e-mail for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations.
- Refer to product catalogs, and specification guides to determine related product uses and applications.
- Provided support to outside sales force.
- Investigate and research all customer inquiries and concerns and follow-up promptly with the customer.
Hard-landscape
JMPD Hard-Landscape LLC
Chandler, AZ
05.2019 - 06.2021
- Responsable for installing hard landscape structures like patios, walkways, water features, walls, and decks.
- Choosing the appropriate materials. Performing site cleaning and preparation.
- Ensuring the maintenance of tools and equipment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Desert Ridge High School
Mesa, AZ05-2020
Skills
- Proficient with Microsoft Office
- Good organizational and problem solving skills
- Experience with multi-line phone system
- Attention to detail
- Ability to multi-task in a fast paced environment
- Ability to work in a team based environment
- Upselling
Affiliations
- Enjoy playing golf and working out in my free time
- Reading
- Enjoy spending time with my family and dog
Languages
English
Full Professional
Spanish
Limited
Timeline
Sales Associate
Marvel Masonry
06.2021 - 07.2022
Hard-landscape
JMPD Hard-Landscape LLC
05.2019 - 06.2021
High School Diploma -
Desert Ridge High School