ALEXANDER CERRITOS
Houston,TX
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
GardaWorld
Houston TX
08.2025 - 11.2025
- Monitored Daikin Park premises to ensure safety and security of personnel and property.
- Responded promptly to incidents, providing support and coordinating with LE & EMS.
- Conducted regular patrols to identify potential security risks and enforce regulations.
Police Communications Dispatcher
Prairie View A&M University Police Department
Prairie View, TX
01.2025 - 07.2025
- Learned to operate advanced dispatch systems (CAD, radio, 911 software) to monitor and direct field units effectively.
- Improved operational safety for 16+ officers and approximately 9,900 students by providing real-time incident updates, supporting informed decision-making and rapid response coordination.
- Engaged in structured training programs to enhance knowledge of law enforcement protocols, departmental policies, and standard operating procedures, contributing to improved operational readiness and compliance.
Customer Service Associate
Walgreens
Houston, TX
02.2022 - 10.2022
- Addressed an average of 15+ customer concerns weekly contributing to an increase in overall customer satisfaction over a six-month period.
- Consistently maintained extensive knowledge of Walgreens’ product inventory, including pharmaceuticals, health and wellness items, and retail merchandise, to provide accurate information supporting regulatory compliance.
- Processed and printed an average of 15+ customer documents and photographs daily, ensuring accuracy, confidentiality, and in compliance with Walgreens' quality and data privacy standards.
Crew Member
Five Guys
Houston, TX
08.2019 - 01.2022
- Collaborated with a team of 10+ staff members to ensure efficient workflow and timely order fulfillment.
- Processed over $2,000 in daily sales while ensuring accurate cash and electronic payments
- Operated front register and provided support across multiple restaurant functions, including food preparation, customer service, and cleanliness in a fast paced environment.
Education
High School Diploma -
Jersey Village Highschool
Jersey Village TX06-2021
Skills
- TWIC
- Supervisor Experience
- Technology Proficiency (Outlook,Teams,Etc)
- Regulatory Compliance & Documentation
- Bilingual - English/Spanish
Certification
- Level II Unarmed Security Officer license - 2024-05-28
- Level III Armed Security Officer license - 2025-04-27
- Oleoresin Capsicum O/C Training -2025-05-17
- CPR Certification 2025-08-10
Timeline
Security Officer
GardaWorld
08.2025 - 11.2025
Police Communications Dispatcher
Prairie View A&M University Police Department
01.2025 - 07.2025
Customer Service Associate
Walgreens
02.2022 - 10.2022
Crew Member
Five Guys
08.2019 - 01.2022
High School Diploma -
Jersey Village Highschool