Jasmine Ortega
Bacliff,Texas
Summary
Dedicated Security Officer with extensive experience at Great Wolf Resorts, excelling in incident reporting and emergency response. Proven ability to maintain a safe environment through proactive risk assessment and superior customer service. Skilled in conflict de-escalation, ensuring a welcoming atmosphere while prioritizing safety and security for all guests and staff.
Overview
2
2
years of professional experience
Work History
Security Officer
Great Wolf Resorts
06.2024 - 09.2025
- Monitored premises to uphold safety and security standards.
- Conducted routine patrols to identify and report potential hazards.
- Assisted in enforcing access control protocols for authorized personnel.
- Responded promptly to incidents, maintaining composure under pressure.
- Collaborated with team members to ensure effective emergency response procedures.
- Documented daily activities and incidents in detailed reports.
Security Officer
Securitas Security Services USA
08.2023 - 09.2025
- Supported training initiatives for new hires on security protocols and procedures.
- Maintained communication with law enforcement and emergency services as needed.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Education
GED -
Dickinson High School
Dickinson, TX05-2023
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Emergency response
- Complex Problem-solving
- Conflict de-escalation
- Emergency management
- Twic Card
Languages
English
Native or Bilingual
Timeline
Security Officer
Great Wolf Resorts
06.2024 - 09.2025
Security Officer
Securitas Security Services USA
08.2023 - 09.2025
GED -
Dickinson High School
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