Alexander Cordero
Valrico,FL
Summary
Highly motivated and results-oriented professional with a competitive mindset, an unwavering drive for success, and a proven ability to build strong relationships. Adept at problem-solving and driven by a deep-rooted hunger to be the best. Skilled in leveraging a strategic approach to overcome challenges and maximize opportunities. Possesses exceptional communication and interpersonal skills, fostering collaboration and driving team performance. Committed to continuously learning and adapting to dynamic environments to deliver innovative solutions. A dedicated and passionate professional who consistently exceeds expectations and thrives in fast-paced, high-pressure situations.
Overview
4
4
years of professional experience
Work History
Business Technology Consultant
WCC Business Solutions
08.2023 - Current
- Managed a portfolio of 150+ accounts, ensuring client satisfaction and retention.
- Improved client satisfaction by implementing innovative technology solutions tailored to their specific problems/needs.
- Streamlined business processes for increased efficiency and productivity through the integration of cutting-edge technologies.
- Conducted detailed needs assessments to tailor solutions that meet client-specific requirements.
- Led presentations and product demonstrations to prospective clients, effectively communicating how my company could solve their real problems/needs.
- Collaborated with cross-functional teams to optimize service delivery and enhance customer experience.
- Negotiated contract terms and closed deals with new and existing clients.
Lacrosse Goalie Coach
Florida Lacrosse Club
05.2021 - Current
- Promoted excellence by assisting high school players with understanding positioning, play techniques, and teamwork strategies.
- Established clear benchmarks for performance and monitored individual and team progress.
- Enforced discipline both on and off the field in order to create a team with the highest personal standards.
- Scheduled private lessons with clients, going above and beyond their expectations through specially catered, fast-paced, and thorough lessons
Management Trainee Intern
Enterprise Rent-A-Car
05.2022 - 08.2022
- Communicated effectively with customers in person and over the phone in order to make the business process clear and stress-free
- Maintained an accurate log of business income per car, updated on a daily basis
- Used multiple talking paths to sell customers on additional protections and coverages
- Followed up with customers daily in order to ensure a great experience and maintain a positive business relationship
- Ensured cars were clean and ready to go in a timely manner despite our constantly updating schedule
- Corrected any issues with unsatisfied customers by any means necessary, ensuring that customers were taken care of and continued to look at our company in a positive light
- Amongst the top Management Trainees/Interns in the area in terms of sales, as well as qualified every month I was in attendance
Tax Associate
Michele Bourcy Nelson CPA
08.2020 - 08.2021
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research for over 300 clients using CCH
- Secured and properly handled confidential data to protect against unauthorized access, improper transmission, and unapproved disclosure.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Education
Bachelor of Science - Business Administration, Finance
Webber International University
Babson Park, FL05.2023
Associate of Business Administration -
Hillsborough Community College
Brandon, FL05.2021
Additional Information
- Awards and Acknowledgements: Webber Men's Lacrosse Captain (2022-2023), NAIA National Tournament Nominee (Webber International University 2022-2023), All Conference Goalie (Wingate University 2018-2019), Conference Champion and NCAA Tournament Nominee (Wingate University 2018-2019), Freshman of the Year Nominee (2018-2019)
References
Austin Kastner- Vice President of Sales at WCC Business Solutions- (941) 350-8663
Connor T. Lewis- Executive Vice President & Head of Real Estate Development for the Onicx Group- (319) 400-4337
Michele Nelson- Owner of Michele Bourcy Nelson CPA- (813) 525-2120
Chris Burdick- Director of Operations for Florida Lacrosse Club- (401) 965-0673
Timeline
Business Technology Consultant
WCC Business Solutions
08.2023 - Current
Management Trainee Intern
Enterprise Rent-A-Car
05.2022 - 08.2022
Lacrosse Goalie Coach
Florida Lacrosse Club
05.2021 - Current
Tax Associate
Michele Bourcy Nelson CPA
08.2020 - 08.2021
Bachelor of Science - Business Administration, Finance
Webber International University
Associate of Business Administration -
Hillsborough Community College
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