Alexander Cortes
Virginia Beach,VA
Summary
Dynamic Security Professional with a record at Allied Universal Security Services, excelling in risk assessment and mobile security. Recognized for reducing incidents through vigilant monitoring and proactive responses. Attentive and observant, I foster a safe environment while ensuring exceptional service, contributing to overall client satisfaction and trust.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Professional
Allied Universal Security Services
05.2024 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
Car Wash Attendant
Green Clean
01.2023 - 11.2024
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Car Detailer
Buggy Bathe Williamsburg
01.2021 - 05.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Applied protective agents, including sealants, to protect surfaces.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
Line Cook
Chipotle
02.2019 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Associate Of Applied Science - Criminal Justice
Tidewater Community College
Norfolk, VA12.2024
High School Diploma -
Northside High School
Jacksonville, NC06.2021
Skills
- Risk assessment
- Mobile security
- Data protection
- Security officer development
- Grounds security
- Attentive and observant
Certification
Microsoft word and excel certification
Timeline
Security Professional
Allied Universal Security Services
05.2024 - Current
Car Wash Attendant
Green Clean
01.2023 - 11.2024
Car Detailer
Buggy Bathe Williamsburg
01.2021 - 05.2022
Line Cook
Chipotle
02.2019 - 03.2020
Associate Of Applied Science - Criminal Justice
Tidewater Community College
High School Diploma -
Northside High School
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