Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Crockett

Jackson,MS

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Underwriter

Southern Farm Bureau Life Insurance
07.2024 - 05.2025
  • Evaluated the performance of approved applications to identify areas for improving underwriting practices and reduce risks.
  • Conducted thorough reviews of complex insurance cases to ensure sound risk management and optimal policy issuance.
  • Completed LOMA 280 and 290, earning FLMI designation during tenure to enhance industry knowledge and support professional development.

Head Cashier

Lowe's
02.2023 - 02.2024
  • Prepared and issued work schedules, deadlines, and duty assignments for cashiers and fellow head cashiers, ensuring optimal staffing levels at all times.
  • Managed communication between departments to streamline workflows and resolve any issues promptly before they escalated.
  • Ensured the store consistently maintained a 90% or higher customer satisfaction rating through effective team leadership and commitment to service excellence.

Assistant General Manager

Books-A-Million
03.2020 - 01.2023
  • Provided constructive feedback to 28 store associates regarding work performance to foster a culture of continuous improvement.
    and performance evaluations
  • Managed inventory levels and placed orders to maintain stock availability and meet customer demand effectively.
  • Conducted regular store audits to ensure compliance with safety regulations and company policies, minimizing risks and maintaining operational excellence.


Education

Bachelor of Arts - Graphic Design

Jackson State University
Jackson

Skills

  • Strategic thinking
  • Conflict resolution
  • Project management
  • Strategic planning
  • Relationship-building
  • Staff training/development
  • Risk management
  • Data analyst
  • Delegation
  • Underwriting guidelines

Certification

  • Fellow, Life Management Institute (FLMI)
    LOMA — Earned 2024
  • LOMA 281 – Meeting Customer Needs with Insurance and Annuities
    LOMA — Completed 2024
  • LOMA 291 – Improving the Bottom Line: Insurance Company Operations
    LOMA — Completed 2024

Timeline

Administrative Underwriter

Southern Farm Bureau Life Insurance
07.2024 - 05.2025

Head Cashier

Lowe's
02.2023 - 02.2024

Assistant General Manager

Books-A-Million
03.2020 - 01.2023

Bachelor of Arts - Graphic Design

Jackson State University

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