Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Crowley

Norman,OK

Summary

A tech savvy team player who is always willing to go above and beyond to represent the company I am working for. I am always willing to learn more and help wherever I can.

My hobbies include building computers and creating artistic videos during my free time.

Overview

7
7
years of professional experience

Work History

3rd Party Sales Associate

Cox Communications
Oklahoma City, OK
01.2022 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Inventory Specialist / Customer Service Rep

Salute Bene LLC (Corporate)
Norman, OK
07.2021 - 12.2021

OFFICE WORK:

  • Coordinated inventory, stocking, and ordering.
  • Secured items and packages for transport to alleviate damage.
  • Transported product to various storefronts.
  • Created transport manifests and invoices for sold product.
  • Daily use of Microsoft Office programs including Excel and Word.

IT WORK:

  • Set up the hardware and software necessary for a network.
  • Maintained network and ran cables through office for internet and telephone services.
  • Maintained inventory systems data and troubleshooted any technical issues that would arise.

Retail Manager

Green Buffalo (Salute Bene LLC Storefront)
Norman, Oklahoma
10.2020 - 06.2021
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.

Retail Associate

The Peak
Moore, OK
07.2019 - 07.2020
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Production Team Member

Trifecta Communications
Moore, OK
08.2018 - 11.2018
  • Worked in a control tower at Moore High School's football stadium.
  • Controlled advertisements, audio, and cameras used for streaming football games live.
  • Controlled advertisements sent to a large scoreboard.

Grocery Stocker

Walmart
Norman, OK
03.2017 - 08.2018
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Disposed of expired and overripe items to eliminate health risks.
  • Assessed floor displays to restock merchandise.
  • Assisted customers with product, promotion and policy information.

Tier II Subscriber Support

OEC fiber
Norman, OK
11.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Overnight Stocker

Target
Norman, OK
02.2018 - 07.2018
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Assisted customers with product, promotion and policy information.
  • Checked shelves in department to determine replenishment needs.
  • Updated signage to reflect current pricing and promote target merchandise.

Education

GED -

Norman North High School
Norman, OK
09.2016

Digital Video Production

Moore Norman Technology Center - Norman
Norman, OK
05.2019

Skills

  • Skillful with technology whether it be hardware or software
  • Good with troubleshooting technical errors
  • Great with customer service and assisting those in need
  • A great team player

Timeline

Tier II Subscriber Support

OEC fiber
11.2022 - Current

3rd Party Sales Associate

Cox Communications
01.2022 - Current

Inventory Specialist / Customer Service Rep

Salute Bene LLC (Corporate)
07.2021 - 12.2021

Retail Manager

Green Buffalo (Salute Bene LLC Storefront)
10.2020 - 06.2021

Retail Associate

The Peak
07.2019 - 07.2020

Production Team Member

Trifecta Communications
08.2018 - 11.2018

Overnight Stocker

Target
02.2018 - 07.2018

Grocery Stocker

Walmart
03.2017 - 08.2018

GED -

Norman North High School

Digital Video Production

Moore Norman Technology Center - Norman
Alexander Crowley