Quick learning and dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader/Manager
Apex Leadership Co.
08.2021 - 01.2024
Worked with Apex Home Office to develop, create, and roll out lesson plans that are used and taught in elementary schools nation-wide.
Led employee relations through effective communication, coaching, training, and development of new hires.
Identified and corrected deficient performance and behaviors to achieve maximum productivity.
Led team that produced the best numbers of any region nation-wide with +95% rebook rate.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Youth Basketball Coach
Hill Country Indoors
03.2022 - 06.2023
Provided instruction to children and youth in fundamentals of basketball.
Acted as positive role model for team participants and in community.
Promoted good sportsmanship with competing teams on- and off-field.
Developed and implemented effective training and skills development strategies to improve overall team performance.
Bar Manager/Bartender Shift Manager
La Holly
09.2019 - 05.2021
Served high customer volumes during special events, nights, and weekends.
Helped organize themed events to help drive sales and build relations with new and existing clientele.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Bartender
Playwright Bar
10.2017 - 07.2019
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.