Dynamic leader and manager with 8+ years of leadership experience in hospitality and customer service. Versed in enhancing revenue through innovative initiatives and effective training programs. Proven track record in streamlining operations and improving service efficiency, leading to increased client satisfaction. Strong ability to manage high-pressure environments while fostering teamwork and communication.
Work History
Lead Bartender/Bar Manager
4 Months
Common Craft | 03.2026 - Current
Conducted a bar team of 12 people to organize and prepare for a restaurant opening while helping create a cohesive craft cocktail menu.
Recorded inventory and applied real time metrics to ensure consistency.
Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
Developed innovative cocktail recipes, enhancing menu offerings and attracting new clientele.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Program Leader and Event Support
2 Years 4 Months
Booster | 03.2024 - Current
Cultivated a collaborative team environment, promoting innovation and accountability to improve project results. Executed strategic initiatives that optimized operations, boosting efficiency and stakeholder satisfaction. Evaluated program metrics and feedback, uncovering improvement opportunities that enhanced service delivery.
Championed cross-functional collaboration, fostering creativity and shared ownership.
Drove operational improvements, leading to increased efficiency and satisfaction.
Analyzed program data, identifying key areas for service enhancement.
Bartender
5 Months
Improv Asylum | 10.2025 - 03.2026
Deliver fast, high-quality bar service during live performances, ensuring accurate order fulfillment and exceptional guest experiences. Create seasonal craft cocktails and optimize menu mix to enhance bar revenue. Train bar staff on POS operation, inventory control, and sanitation to maintain service consistency during peak periods.
Crafted seasonal cocktails, boosting customer satisfaction and sales.
Streamlined inventory processes, reducing shortages and waste.
Enhanced staff training programs, improving service efficiency.
Bartender
1 Year 5 Months
Scobies Cafe & Bar | 09.2024 - 02.2026
Delivered exceptional customer experiences, promoting a welcoming atmosphere that increased repeat visits.
Trained new bartenders on drink preparation techniques and bar operations.
Developed unique cocktail recipes, elevating drink sales.
Managed development and implementation of lesson plans for nationwide use in elementary schools.
Fostered employee relations through communication, coaching, and training of new hires.
Diagnosed and addressed performance issues to enhance productivity.
Achieved top regional performance with a +95% re-book rate.
Implemented effective solutions during high-pressure situations.
Bar Manager/Bartender Shift Manager
1 Year 8 Months
La Holly | 09.2019 - 05.2021
Oversaw bar operations during peak hours, including events and weekends. Curated a unique craft cocktail menu aligned with restaurant vision. Organized themed events to boost sales and foster client relationships. Managed opening and closing duties, including sales reporting, shift preparation, cash drawer setup, and inventory checks.