Alexander Dean
Augusta,GA
Summary
Dynamic and results-oriented professional with extensive experience in logistics and transportation. Excelled in customer service, and customer satisfaction. Skilled in Microsoft Office applications and effective communication. Adept at problem-solving and team collaboration. Looking to move out of the transportation industry and into a management or administrative role to utilize my degree and the certifications I've accumulated in Project Management, Microsoft Office, Administrative Support, Office Manager, and Executive Administrative Assistant.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver
Sysco Foods Inc
Augusta, GA
12.2022 - Current
- Ensured accurate completion of all paperwork associated with deliveries.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Handled merchandise in accordance with product handling standards.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Over the Road Truck Driver
Nussbaum Transportation
Augusta, GA
02.2022 - 12.2022
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Communicated professionally with customers regarding deliveries, pickups, and other related matters.
Local Truck Driver
US Foods
Tampa, FL
12.2019 - 02.2022
- Processed shipment documents neatly and efficiently for each load.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Local Truck Driver
Pepin Distributing
Tampa, FL
04.2014 - 12.2019
- Processed shipment documents neatly and efficiently for each load.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Recorded expenses and maintained receipts.
Education
Associate of Applied Science - Business Technology
Augusta Technical College
Augusta, GA04-2026
Skills
- Project management
- Inventory management
- Microsoft Excel
- Customer service
- Data analysis
- Regulatory compliance
- Problem solving
- Team collaboration
- Effective communication
- Microsoft office
- Problem resolution
- Collaboration
- Written communication
- Time management
- Data management
Certification
- Class A CDL
- Project Management
- OSHA 10
- Microsoft Office Applications
- Executive Admin Assistant
- Office Manager
References
- Kevin Ward - Augusta Tech
Department Head Marketing and Business Management
(706) 771-4061
kward@augustatech.edu
- Jamaal Peeler - Sysco Foods
Safety Specialist
(803) 530-3129
jamaal.peeler@sysco.com
- Chris Ruff - Sysco
Delivery Service Supervisor
(803) 239-4168
charles.ruff@sysco.com
Timeline
Delivery Driver
Sysco Foods Inc
12.2022 - Current
Over the Road Truck Driver
Nussbaum Transportation
02.2022 - 12.2022
Local Truck Driver
US Foods
12.2019 - 02.2022
Local Truck Driver
Pepin Distributing
04.2014 - 12.2019
Associate of Applied Science - Business Technology
Augusta Technical College
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