Alexander Diaz
New York,NY
Summary
Dynamic and results-oriented professional with a proven track record at Macys Department Store, excelling in customer engagement and sales enhancement. Demonstrates exceptional teamwork and communication skills alongside adeptness in technology. Known for quickly mastering new software and processes, contributing to a significant increase in customer satisfaction and loyalty. Expert in leveraging physical strength and good work ethic to surpass objectives.
Overview
6
6
years of professional experience
Work History
Sales Associate
Macys Department Store
01.2023 - 10.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Construction Worker
Zika Construction
04.2021 - 02.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked independently in fast-paced environment.
- Removed and repaired wood flooring.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged wood, dry wall and metal.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.
- Performed minor wall repair by installing drywall.
Cooker
Sesame
02.2021 - 03.2021
- Prepared food orders for costumers.
- Worked with chef to prepare daily food specials and other supplies.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Managed over 40 costumers per day.
Warehouse Worker
Zina's Salads
05.2018 - 01.2021
- Labeled and stored salads in refrigerator, cooler or freezer to maximize freshness and support salads safety.
- Carefully packaged finished pallets and prepared for loading about 30 pallets.
- Monitored and documented time and temperature of salads and vegetables to minimize waste.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Checked system which order, and type of salads has to be packed first.
- Stacked up salads in cages about 1,200 salads per cage.
- Loaded, unloaded and moved material to and from storage and production areas.
- Worked flexible hours, night, weekend, and holiday shifts, 14-hour shift.
- Wrapped pallets in shrink wrap prior to loading.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Graded and packaged finished products, transporting items for additional processing, storage or loading.
Education
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NY06.2020
Skills
- Physical Strength and Stamina
- Good Work Ethic
- great sales person
- Good Computer skills
- good customer service
- Shipment Procedures
- Follows orders
- Data Accuracy
- Preparing Shipment
- Processing Knowledge
- Stocking
- Teamwork and Communication
- Fast worker and fast learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Russian
Elementary
Timeline
Sales Associate
Macys Department Store
01.2023 - 10.2024
Construction Worker
Zika Construction
04.2021 - 02.2022
Cooker
Sesame
02.2021 - 03.2021
Warehouse Worker
Zina's Salads
05.2018 - 01.2021
High School Diploma -
Franklin Delano Roosevelt High School
Similar Profiles
Farhiya OmarFarhiya Omar
Retail Sales Associate at Macys Department StoreRetail Sales Associate at Macys Department Store
Lorena EnriquezLorena Enriquez
Sale Associate at Macys Department StoreSale Associate at Macys Department Store
Salimata SankaraSalimata Sankara
Sales Associate at Macys Department StoreSales Associate at Macys Department Store
Christina AlgerChristina Alger
Clinique Counter Manager at Macys Department StoreClinique Counter Manager at Macys Department Store
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)