Results-oriented personable and motivated sales and leasing professional with 28 + years of experience and a proven track record and clear understanding of the luxury auto brand sales process and client's expectations. Proficiency in CRM software, telephone and online etiquette aiming to leverage my skills and experience to successfully fill a sales or finance role at your company.
Consistent top producer with excellent CSI and great following of repeat customers through cultivating strong relationships, taking advantage of CRM VINSolutions and development of a strong lease portfolio. Well versed with product knowledge and identifying client's needs by helping them choose the best fitting vehicle along with finance or lease options custom tailored to suit them. Very familiar with sales process from meet & greet through delivery and post - delivery follow up.
Sold appointment via phone or email or after online credit application was received. Meet and greet customer upon arrival, select vehicle, demo and test drive. Review or complete application, run credit, structure deal and submit to banks for approval. Once agreed on numbers and terms, print, complete and sign contract paperwork, deliver vehicle, package deal and send to bank for funding, follow up with bank and customer and address any funding delays when necessary. Responsible for getting deals funded and capped.
Obtain bank approvals and negotiate with lender's buyers terms and rates. Present and sell service contracts and products, write, place and fund retail deals and leases through Honda Finance and other lease and finance companies. Responsible for CIT to fund and book within 7-10 days.
Mortgage Broker licensed in California and Florida facilitating purchase and refinance mortgages with the help of two mortgage origination and processing/funding teams in both states from advertising, origination to funding.
Experienced sailboat ocean racer participating in regional and international regattas