Joseph Pena
Antioch,CA
Summary
I am a good listener, Great memory, I know how to do lots (Joe of all ). I can think of things on the fly ( fixes for issues) Pretty smart with decision making, Happy go lucky, life is about being happy.
Overview
21
21
years of professional experience
Work History
Sales/Leasing Consultant
Michael Steads C D J R
04.2022 - Current
- Increased customer satisfaction by providing personalized and attentive service during the sales process.
- Developed long-lasting client relationships by consistently following up on inquiries, concerns, and feedback.
- Exceeded monthly sales targets through effective communication of product features and benefits to potential customers.
- Streamlined leasing processes for increased efficiency, resulting in shorter wait times for clients.
Buyer/Acct Manager
Bevan Motors
Albany, CA
08.2021 - 04.2022
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Streamlined purchasing processes by implementing efficient systems and procedures for order management.
- Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
Sales Manager
Future C D J R
Fairfield, CA
03.2021 - 08.2021
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
General Sales Manager
Hanless Napa C D J R
Napa, CA
04.2020 - 03.2021
- Analyzed market trends to adjust sales forecasts accordingly, ensuring inventory levels met fluctuating demand patterns.
- Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
- Strengthened brand reputation through participation in industry events, conferences, and networking opportunities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales/Used Car Sales Manager
Michael Stead Hilltop C D J R
Richmond, CA
10.2002 - 02.2019
- Managed inventory effectively for optimal turnover rate and profitability.
- Built strong customer relationships through exceptional service and follow-up communication.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Analyzed market trends to identify potential growth opportunities within the used car industry.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Developed ongoing relationships with automotive wholesalers, securing favorable purchasing terms for used car inventory replenishment.
- Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Education
Richmond High School
Richmond, CASkills
- Multitasking proficiency
- Organizational skills
- Attention to detail
- Strong negotiation skills
- Leasing expertise
- Closing techniques
- Financial acumen
- Product knowledge
- Market analysis
- Professionalism
- Self-motivation
- Customer Service
- Customer Needs Assessment
- Product Sales
Timeline
Sales/Leasing Consultant
Michael Steads C D J R
04.2022 - Current
Buyer/Acct Manager
Bevan Motors
08.2021 - 04.2022
Sales Manager
Future C D J R
03.2021 - 08.2021
General Sales Manager
Hanless Napa C D J R
04.2020 - 03.2021
Sales/Used Car Sales Manager
Michael Stead Hilltop C D J R
10.2002 - 02.2019
Richmond High School