Alexander Edouard
Wood Ridge,NJ
Summary
Dynamic sales professional with proven success at Fig Capital, excelling in customer service and relationship building. Demonstrated ability to lead teams and achieve sales goals through effective negotiation and conflict resolution. Recognized for enhancing customer satisfaction and driving revenue growth by fostering loyalty and understanding client needs.
Overview
13
13
years of professional experience
Work History
Manager
Fig Capital
07.2024 - Current
Broker
New York Tribeca Group
03.2022 - 06.2024
Sales Associate
Liberty Hyundai
06.2021 - 01.2022
Sales Associate
Rockland Nissan
03.2019 - 12.2020
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
All American Ford
03.2015 - 05.2018
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained knowledge of current inventory and promotions to provide accurate information.
- Processed transactions efficiently, ensuring smooth customer check-out process.
- Collaborated with team members to achieve sales goals and improve store performance.
Sales Associate
Hackensack Nissan
01.2013 - 05.2015
- Assisted customers in selecting vehicles based on individual needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Managed inventory levels to ensure availability of popular models on the sales floor.
- Processed transactions accurately using dealership management software for efficient operations.
- Collaborated with team members to achieve monthly sales targets through effective communication.
- Conducted follow-up calls to nurture relationships with potential buyers and encourage repeat business.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Teaneck High School
Teaneck, NJSkills
Customer service
Team leadership
Time management
Decision-making
Staff management
Task delegation
Goal setting
Documentation and reporting
Relationship building
Conflict resolution
Sales management
Negotiation
Product management
Languages
creole
Native or Bilingual
Timeline
Manager
Fig Capital
07.2024 - Current
Broker
New York Tribeca Group
03.2022 - 06.2024
Sales Associate
Liberty Hyundai
06.2021 - 01.2022
Sales Associate
Rockland Nissan
03.2019 - 12.2020
Sales Associate
All American Ford
03.2015 - 05.2018
Sales Associate
Hackensack Nissan
01.2013 - 05.2015
High School Diploma -
Teaneck High School