Alexander Eklem
Dearborn,MI
Summary
Hardworking employee enthusiastic about learning this field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Service Advisor
Bill Brown Ford
Livonia, MI
01.2016 - Current
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
Service Advisor
Village Ford
Dearborn, Michigan
12.2010 - 01.2016
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
Education
Marketing - Business Administration
Eastern Michigan University
Ypsilanti, MI05.2018
Skills
- Needs Assessment
- Excellent Communication
- Estimating Accuracy
- Multitasking and Organization
Timeline
Service Advisor
Bill Brown Ford
01.2016 - Current
Service Advisor
Village Ford
12.2010 - 01.2016
Marketing - Business Administration
Eastern Michigan University
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