Alexander Estevez
New York
Summary
Customer service professional with extensive experience in sales and product education at Strains For Life. Enhanced customer satisfaction through effective teamwork and inventory management, achieving sales targets consistently. Proficient in POS transactions and committed to maintaining a welcoming store environment. Improved store layout for better product visibility, resulting in increased customer flow and satisfaction.
Overview
8
8
years of professional experience
Work History
Budtender / Sales Associate
Strains For Life
New York
07.2025 - Current
- Provided personalized customer service and product education on strains and effects.
- Processed POS transactions and handled cash accurately.
- Assisted with restocking, inventory tracking, and daily store operations.
- Collaborated with team members to meet sales goals and maintain store appearance.
Stock Clerk
Loma Deli and Market
New York
02.2018 - 07.2025
- Maintained store cleanliness and organization before opening and after closing.
- Assisted customers in person and over the phone with product inquiries.
- Supported overall store operations with reliable teamwork.
Barback
Puttery Drive Shack Inc
New York
05.2024 - 01.2025
- Restocked beverages and organized bar supplies during shifts.
- Supported bartenders during high-volume service hours.
- Maintained clean and efficient bar stations.
Crew Member
Trader Joe’s 546
New York
12.2022 - 12.2023
- Assisted customers with purchases and product questions.
- Processed transactions and handled cash responsibly.
- Restocked products and maintained organized displays.
Customer Service Associate
CVS (41st Street)
New York
12.2021 - 03.2022
- Processed transactions using POS systems quickly and accurately.
- Restocked merchandise and maintained clean shopping areas.
- Provided friendly assistance to customers.
Education
Associate’s Degree - Business Management
Borough of Manhattan Community College
01.2026
High School Diploma -
LaSalle Academy
01.2022
Skills
- Customer service
- Sales and upselling
- POS systems
- Inventory organization
- Teamwork
- Time management
- Retail operations
- Inventory management
- Customer service
- POS transactions
- Team collaboration
- Product knowledge expertise
References
References available upon request.
Timeline
Budtender / Sales Associate
Strains For Life
07.2025 - Current
Barback
Puttery Drive Shack Inc
05.2024 - 01.2025
Crew Member
Trader Joe’s 546
12.2022 - 12.2023
Customer Service Associate
CVS (41st Street)
12.2021 - 03.2022
Stock Clerk
Loma Deli and Market
02.2018 - 07.2025
Associate’s Degree - Business Management
Borough of Manhattan Community College
High School Diploma -
LaSalle Academy