Alexander Exclusa
Port St. Lucie ,FL
Summary
Diligent worker with solid background in tire installation and customer service, consistently ensuring safety and reliability. Proven track record of efficiently handling tire replacements, rotations, and repairs and customer complaints. Demonstrated expertise in maintaining high standards of service, customer service, and attention to detail while also maintaining a humble down to earth attitude and mindset treating every human being with common courtesy dignity and respect.
Overview
9
9
years of professional experience
Work History
Tire Installer
Costco Wholesale Corp
Royal Palm Beach Florida
08.2024 - Current
- Installed tires efficiently while adhering to safety protocols and quality standards.
- Operated tire-changing equipment and tools with precision to ensure effective installations.
- Conducted thorough inspections of tires to identify wear, damage, or defects prior to installation.
- Collaborated with team members to maintain an organized workspace and streamline workflow processes.
- Assisted customers by providing product recommendations based on vehicle specifications and needs.
- Conducted regular quality control checks on completed installations, ensuring top-notch results that met or exceeded industry standards.
- Collaborated with team members to complete large-scale installations in a timely manner.
- Skillfully navigated challenging situations, such as working with difficult clients or troubleshooting complex issues during installation projects.
Tire and Battery Technician
Sam’s Club
Port St. Lucie Florida
09.2019 - 07.2021
- Diagnosed minor battery issues and recommended appropriate solutions to customers.
- Streamlined battery organization within storage areas, enhancing accessibility and workflow efficiency.
- Established strong relationships with vendors and suppliers, negotiating competitive pricing on parts while maintaining a keen focus on product quality.
- Increased customer satisfaction by providing timely and comprehensive technical support for all battery-related inquiries.
- Reduced downtime for clients by providing efficient on-site battery replacement services.
- Performed detailed inspections of batteries prior to installation or repair work, identifying any potential areas of concern.
Tire Technician
BJ's Wholesale
Jensen Beach, FL
06.2018 - 08.2019
- Inspected tires for wear, damage, and proper inflation to ensure safety standards.
- Operated tire mounting and balancing equipment to install tires efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management by tracking tire stock levels and replenishing supplies as needed.
- Collaborated with team members to streamline tire installation processes and improve workflow.
- Trained new staff on tire handling techniques and safety procedures effectively.
- Implemented best practices for tire maintenance, enhancing overall service quality at the location.
- Delivered outstanding service, addressing client concerns promptly and professionally.
Tire and Battery Technician
Sam’s Club
Port St. Lucie Florida
01.2017 - 05.2018
- Operated battery testing equipment to assess performance and functionality.
- Conducted routine inspections to ensure compliance with safety standards.
- Assisted customers in selecting appropriate batteries for their needs.
- Maintained accurate inventory records of battery stock levels and types.
- Trained new staff on proper battery handling techniques and safety protocols.
- Collaborated with team members to improve service efficiency and customer satisfaction.
Bakery Wrapper
Sam’s Club
Port St. Lucie
06.2016 - 12.2016
- Wrapped baked goods with care and attention to quality standards.
- Learned and practiced safety protocols in food handling and packaging.
- Assisted in maintaining cleanliness and organization of wrapping station.
- Adapted quickly to new wrapping techniques and equipment usage.
- Supported team by efficiently preparing products for display and sale.
- Followed instructions to ensure accurate product labeling and presentation.
- Contributed to positive customer experiences through timely service delivery.
- Collaborated with team members to optimize workflow and maintain productivity.
- Demonstrated adaptability by quickly learning new recipes or techniques as needed to meet customer demands or changing trends.
Education
High School Diploma - General Studies
Treasure Coast High School
Port St. Lucie , FL05.2016
Skills
Great Customer service, Very good at planning and strategizing, Fast learner, Enjoy hard work, Strong work ethic, Humble teachable attitude
- Initiative-taking
- Service scheduling
- Punctuality
- Troubleshooting
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Organizational skills
Timeline
Tire Installer
Costco Wholesale Corp
08.2024 - Current
Tire and Battery Technician
Sam’s Club
09.2019 - 07.2021
Tire Technician
BJ's Wholesale
06.2018 - 08.2019
Tire and Battery Technician
Sam’s Club
01.2017 - 05.2018
Bakery Wrapper
Sam’s Club
06.2016 - 12.2016
High School Diploma - General Studies
Treasure Coast High School