Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alexander Fajardo

Miami,FL

Summary

Dedicated bartender adept at fostering positive atmospheres while delivering unique, personalized guest experiences.. Proven ability to manage busy environments while delivering outstanding service and upselling menu items to boost sales.Continuously exploring innovative approaches for professional development to progress.

Overview

13
13
years of professional experience

Work History

Bartender

Yard House
Coral Gables, Florida
09.2024 - 01.2026
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Resolved customer complaints in a professional manner.
  • Developed good working relationships with fellow employees through effective communication.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Collaborated with team members to ensure smooth bar operations and enhance customer satisfaction.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.

bartender

Yard House
Miami Beach, Florida
05.2018 - 09.2024
  • Greeted customers and provided excellent customer service.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Mentored team members on best practices for customer service and bar operations.
  • Effectively multitasked within fast-paced environment.
  • Assisted with food preparation and maintained cleanliness of kitchen areas.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.

Server Trainer

Millers Ale House Bar and Grill
Doral, Florida
01.2013 - 04.2018
  • Upsold daily specials and promoted new menu items to enhance guest experience.
  • Trained new servers on restaurant procedures and service standards effectively.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.

Education

GED -

Miami Dade College
Miami, FL
07-2011

Skills

  • POS operation
  • Sanitation practices
  • Upselling techniques
  • Team player attitude
  • Responsible alcohol service
  • Service-oriented mindset
  • Drink preparation techniques
  • Conflict resolution
  • Time management
  • Beer and wine recommendations

Accomplishments

Cicerone Certified beer server exam

Timeline

Bartender

Yard House
09.2024 - 01.2026

bartender

Yard House
05.2018 - 09.2024

Server Trainer

Millers Ale House Bar and Grill
01.2013 - 04.2018

GED -

Miami Dade College
Alexander Fajardo