Alexander Fields
West Bloomfield
Summary
Senior Sales Engineer / Trusted Advisor
Proven Technical Expertise with 30+ Years of Service Provider Experience
United States Army Veteran – Data Telecommunications
Accomplished Senior Sales Engineer with extensive experience at Cogent Communications, specializing in network solutions design, data center architecture and cloud connectivity. Expert in delivering technical presentations and collaborating with teams to achieve sales goals. Proven track record in designing resilient networks and enhancing client satisfaction.
Overview
30
30
years of professional experience
Work History
Senior Sales Engineer
Cogent Communications
Sterling
03.2015 - Current
- Consulted with customers to design high-resilient networks, including data center interconnects via VPLS, MPLS, Ethernet point-to-point, and low latency DWDM networks.
- Design Private Connection via Ethernet Point to Point or Wavelength circuits into Cloud Providers Ecosystems.
- Skilled at designing multi-site / multi-data center full mesh networking solutions
- Familiar with Hybrid and Multi-cloud solution design as well as Data Center Infrastructure networking topologies.
- Expert at communicating product strengths and competitor differentiators
- Experienced presenter to Sr. Management and C-Level Executives
- Assisted over 40 national and global account managers with project needs.
- Delivered detailed Visio designs, Google Earth KMZ, and fiber network layouts to support network architecture projects.
- Designed Ethernet, DWDM, and dark fiber network architecture.
- Presented technical information to stakeholders in person and via Zoom, enhancing understanding of solutions.
Lead Federal Sales Engineer
Level 3 Communications
McLean
02.2011 - 08.2014
- Coordinated pre-sales engineering activities, conducted customer meetings, approved lifecycle network development equipment, and prepared RFP & RFI responses for DHS HQ and homeland security components, enhancing proposal quality and alignment with customer needs.
- Designed MPLS, Ethernet, SONET, and SIP networking solutions, ensuring robust network performance and reliability for clients.
- Supported three Account Directors and the DHS Sales Director with a combined $1M annual quota.
- Created detailed Visio designs and Google Earth fiber network layouts to support project planning and implementation.
- Responsible for Statements of Work along with CPE Designs for Cisco, Lucent and Infinera Platforms.
- Management duties included CPE Vendor Management, Outsource Vendor Management and Internal Product Training for Account Team.
- Internal Liaison between Sales, Program Management Office, Provision, Operations and Product Marketing.
- Received Engineering Award for Designing The United States Coast Guard OC192 PDR
Solutions Architect
Core180 / Harris Caprock
Fairfax
06.2009 - 02.2011
- Managed pre-sales activities including customer meetings, end-to-end network design, equipment approval, RFP, RFI, and customer presentations, ensuring alignment with client needs.
- Executed professional services encompassing network design, equipment specifications, and test lab proof of concept to validate solutions.
- Created Visio designs for pre-sales and collaborated with carrier management and provisioning teams to support internal groups and carrier partners.
- Created Statements of Work and managed all Purchase Orders for Core180 routers and switches for backbone deployment and customer premises equipment.
Systems Engineer III
Avaya Communications
Southfield
05.2006 - 09.2009
- Subject Matter Expert for Avaya Unified Communications Product Suite
- Leveraged extensive knowledge of Avaya’s Gateway and Server Architecture, Modular Messaging, Conferencing, Contact Center, and IP Phone VLAN Design.
- Delivered engineering support for proof of concept projects and Spark Trials, strengthening product validation processes.
- Executed product demonstrations and presentations for Avaya Business Partners and direct sales accounts, enhancing differentiation from competitors.
Technical Sales Consultant III
AT&T
Southfield
09.2003 - 05.2006
- Subject Matter Expert with MPLS, IP/VPN, Metro Ethernet, Frame Relay and ATM products.
- Supported seven Direct Sales Account Managers in identifying opportunities and closing deals, contributing to overall sales performance.
- Assisted with RFPs and RFIs to enhance proposal quality and increase win rates.
- Worked with VARs to provide total end-to-end solutions.
- Provided post-sale technical support to ensure order completion and technical accuracy, facilitating customer satisfaction.
Sr. Sales Engineer
Cable & Wireless USA
Southfield
04.1999 - 09.2003
- Facilitated closure of major deals, contributing to monthly revenue between 20k and 100k.
- Delivered technical services presentations and training for IP, Data, and Voice products, enhancing customer understanding and engagement.
- Provided expertise in IP, VPN, ATM, Frame Relay, DIA, and MPLS technologies to support team efforts.
- Maintained the technical integrity of all sales orders.
- Supported post-sale circuit provisioning and facilitated add-on sales for existing customers, ensuring seamless service delivery.
Sr. Design Engineer
Apex Global Internet Services / Telia
Dearborn
07.1997 - 04.1999
- Implemented and maintained Core Backbone Network to ensure reliable connectivity and performance.
- Designed ATM Backbone circuits, PVC.s and QoS for Data, Voice and Video Services.
- Configured Cisco 7500, 3600, and 2600 Series routers for Backbone and customer access, enhancing network reliability.
- Managed internet routing and performed 3rd level troubleshooting to resolve issues and optimize network performance.
Sr. Network Engineer
WorldCom/UUNET Technologies Inc.
Fairfax
08.1996 - 07.1997
- Implemented and managed backbone routing to ensure reliable network performance.
- Routing, Packet loss, fault isolation and equipment failure troubleshooting.
- Backbone Network Trunk provisioning and troubleshooting.
- Performed circuit troubleshooting and provided 3rd level NOC support to resolve complex network issues.
Network Engineer
Cable & Wireless
Vienna
10.1995 - 08.1996
- Configured customer BGP sessions and network interfaces to ensure optimal routing.
- Troubleshot Frame Relay network circuits to resolve connectivity issues.
- Supported field technicians in hardware configuration and troubleshooting to enhance deployment efficiency.
Position Highlight
Direct experience teaming with Equinix Solutions Architects on sales calls, explaining design options around Equinix Fabric, Network Edge and Multi-cloud solutions.
Technical Experience
- Knowledgeable of AWS, MS Azure, GCP Dedicated and Hosted Cloud Solutions
- Expert in IP Networking L3 Services Design MPLS, BGP, OSPF and IP/VPN
- Experience with SD WAN Architecture and features via Cisco Meraki Cogent Partnership
- Layer1 Networking Architecture of Primary, Diverse and Protected Wavelength Services.
- Data Center Interconnect Design via Wavelengths and VPLS Full Mesh Architecture
- Visio Network Design and Presentation experience.
- Federal Government Contracting
- RFP and RFI Technical Response Experience and Proposal Writing
Timeline
Senior Sales Engineer
Cogent Communications
03.2015 - Current
Lead Federal Sales Engineer
Level 3 Communications
02.2011 - 08.2014
Solutions Architect
Core180 / Harris Caprock
06.2009 - 02.2011
Systems Engineer III
Avaya Communications
05.2006 - 09.2009
Technical Sales Consultant III
AT&T
09.2003 - 05.2006
Sr. Sales Engineer
Cable & Wireless USA
04.1999 - 09.2003
Sr. Design Engineer
Apex Global Internet Services / Telia
07.1997 - 04.1999
Sr. Network Engineer
WorldCom/UUNET Technologies Inc.
08.1996 - 07.1997
Network Engineer
Cable & Wireless
10.1995 - 08.1996