Alexander Franco
Houston,TX
Summary
Detail-oriented Service Technician with a strong focus on troubleshooting, preventive maintenance, and customer service. Proven ability to enhance equipment reliability and implement quality control measures.
Overview
4
4
years of professional experience
Work History
Service Technician
A & A Services (713)894-0224
202 Cavalcade St Houston, Texas 77009
02.2022 - Current
- Diagnosed and repaired equipment malfunctions, ensuring optimal functionality for clients.
- Conducted routine maintenance checks to enhance equipment longevity and reliability.
- Collaborated with team members to streamline service processes and improve response times.
- Trained new technicians on operational protocols and safety standards, fostering skill development.
- Implemented quality control measures, reducing the frequency of service callbacks significantly.
- Developed customer relationships through effective communication, promoting satisfaction and loyalty.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
High School Diploma -
Lone Star College
Houston, TX05-2028
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Repair techniques
- Professional and courteous
- Heavy lifting
Timeline
Service Technician
A & A Services (713)894-0224
02.2022 - Current
High School Diploma -
Lone Star College