Alexander Garcia

Inbound-

• Followed procedures at all times for personal and team safety.
• Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
• Selected packing materials based on size, quantity and fragility of package contents.

Outbound-

• Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
• Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.

ICQA-

• Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
• Maintained compliance with company safety policies and called violations to attention of management.
• Evaluated merchandise for irregularities, flaws or damage prior to packing.
• Read and analyzed work orders to verify consistency with merchandise information.

-Trained on all Powered Industrial Trucks.

• Supervised employees and oversaw quality compliance with company standards for food and services.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Exercised composure under pressure and in escalated customer service scenarios.
• Kept employees operating productively and working on task to meet business and customer needs.
• Tracked receipts, employee hours, and inventory movements.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

• Greeted customers, took orders and answered questions.
• Processed payments, input food and drink orders into system, documented special requests.
• Maintained counter areas in neat and clean fashion.
• Kept accurate register and dropped excess cash into safe at regular intervals.