Alexander Garnevicus
Idaho Falls,ID
Summary
Ambitious professional with a degree in IT and Cyber Security, specializing in advanced networking troubleshooting. Bringing 7+ years of retail and sales expertise, proficient in hardware and software diagnostics, and adept across multiple operating systems. Demonstrates a proven track record in enhancing sales performance, delivering exceptional customer service, and resolving complex IT challenges. Strong communicator committed to meeting deadlines and ensuring robust network security.
Overview
9
9
years of professional experience
Work History
IT Technician
Field Nation
2024.05 - Current
- On-call IT technician specializing in resolving networking issues, including troubleshooting and configuring access points, routers, and switches.
- Experienced in providing on-site technical support for system administration tasks, such as server maintenance, network setup, and security enhancements.
- Proven ability to deliver timely and effective solutions, ensuring optimal performance and reliability of IT systems for clients across various industries.
Sales Representative
AT&T
2019.04 - 2020.01
- Ranked in the top 3 in the company in sales each month, consistently exceeding sales quotas for both my store and the company.
- Enhanced store profitability through acquisition and management of small business accounts.
- Provided coaching to colleagues and customers on the setup, operation, and maintenance of cellular phones and tablets.
Sales Associate
Kroger Co, Inc
2017.10 - 2019.04
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Skillfully prepared merchandise for distribution and placement across sales floor.
Sales Associate
The Home Depot
2015.09 - 2016.07
- Worked collaboratively with team members to drive customer service initiatives, achieving sales goals and increasing feedback scores
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Education
High School Diploma -
Chaparral High School
Temecula, CAObtaining Information Technology Services/Cyber Security Program - ITS
College of Eastern Idaho (CEI)
Idaho Falls, ID12.2024
General Education/Associates Degree - Engineering (Pre-Engineering)
Wharton County Junior College
Sugar Land, TX01.2019
Skills
- Network Troubleshooting
- System Administration
- Information Security
- Data Recovery
- Data Retention
- Remote Technical Support
- Hardware and Software Repair
- Computer Diagnostics
- LAN/WAN
- TCP/IP
- Network Maintenance
- Network Security
- Operating system management
- Mobile Device Management
- Communication skills
- Product and service sales
- Problem-solving skills
- Computer skills in multiple different operating systems.
- Computer hardware and software knowledge
- Computer networking skills
- Excellent people skills
- Merchandising understanding
Timeline
IT Technician
Field Nation
2024.05 - Current
Sales Representative
AT&T
2019.04 - 2020.01
Sales Associate
Kroger Co, Inc
2017.10 - 2019.04
Sales Associate
The Home Depot
2015.09 - 2016.07
High School Diploma -
Chaparral High School
Obtaining Information Technology Services/Cyber Security Program - ITS
College of Eastern Idaho (CEI)
General Education/Associates Degree - Engineering (Pre-Engineering)
Wharton County Junior College
Similar Profiles
Abdulfatah ImamAbdulfatah Imam
IT Technician at Field NationIT Technician at Field Nation
Jameson GloverJameson Glover
Field Service Technician at Field NationField Service Technician at Field Nation
Onyekachi MbawikeOnyekachi Mbawike
IT Field Technician at Field NationIT Field Technician at Field Nation