Alexander Geneza III
Federal Way,WA
Summary
Accomplished Parts Counter Person with a proven track record at Doxon Toyota Scion Of Auburn, WA, enhancing operations management and customer relations. Expert in inventory audits and providing exceptional customer service, leading to increased efficiency and customer satisfaction. Skilled in data entry and critical thinking, ensuring accuracy and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parts Counter Person
Doxon Toyota Scion Of Auburn, Wa
Auburn, WA
08.2023 - Current
- Assisted the Parts Manager in overseeing the overall direction of parts operations.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Assisted in budgeting activities related to purchasing parts or supplies for the department.
- Maintained accurate records of all incoming shipments and outgoing orders.
- Managed inventory levels of parts and supplies, ensuring accuracy and availability for customer orders.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Processed billing for parts and accurately mapped them to corresponding work orders.
Parts Counter Person
Toyota of Lake City
Seattle, WA
05.2018 - 08.2023
- Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
- Performed complimentary services, battery installation, testing and wiper installations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Provided technical advice regarding parts and accessories.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Processed payments accurately and efficiently.
Shipping and Receiving Clerk
Toyota of Lake City
Seattle, WA
11.2014 - 05.2018
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Performed regular cycle counts to maintain accurate inventory records.
- Managed inventory levels through accurate record keeping.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Prepared monthly returns accurately and on time.
- Monitored merchandise received and shipped from facility in computer system.
Education
Some College (No Degree) - Welding And Fabrication
Renton Technical College
Renton, WA01-2016
High School Diploma -
Shorecrest Highschool
Shoreline, WA01-2014
Skills
- Operations management
- Goal setting
- Customer service
- Inventory audits
- Customer relations
- Critical thinker
- Data entry
- Robotic process automation
Certification
Entry Welder Certificate
Automation Anywhere Certified Essentials Automation Professional
Timeline
Parts Counter Person
Doxon Toyota Scion Of Auburn, Wa
08.2023 - Current
Parts Counter Person
Toyota of Lake City
05.2018 - 08.2023
Shipping and Receiving Clerk
Toyota of Lake City
11.2014 - 05.2018
Entry Welder Certificate
Automation Anywhere Certified Essentials Automation Professional
Some College (No Degree) - Welding And Fabrication
Renton Technical College
High School Diploma -
Shorecrest Highschool
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