Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Gilson

Bridgeport,CT

Summary

Dynamic professional with extensive experience in customer relations and administrative support. Proven ability to maintain confidentiality and deliver exceptional service while managing multiple tasks. Skilled in building strong client relationships, ensuring satisfaction and trust in all interactions.

Overview

10
10
years of professional experience

Work History

Driver

Uber
01.2022 - Current
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained a professional and friendly demeanor during deliveries to uphold the company's reputation.
  • Delivered goods and products to customers on time and in excellent condition.

Administrative Assistant

Jamaica Fire Bridgade
10.2017 - 09.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Restaurant Worker

Jackie Burger Queen
08.2015 - 10.2017
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.

Education

High School Diploma -

Tivoli High School
Kingston, Jamaica
06-2015

Skills

  • File organization
  • Customer and client relations
  • Computer proficiency
  • Clerical support
  • Documentation and recordkeeping
  • Microsoft Word
  • Microsoft Excel
  • Administrative support

Timeline

Driver

Uber
01.2022 - Current

Administrative Assistant

Jamaica Fire Bridgade
10.2017 - 09.2021

Restaurant Worker

Jackie Burger Queen
08.2015 - 10.2017

High School Diploma -

Tivoli High School