ALEXANDER HAMILTON

Directed Human Resources, payroll, recruitment, and referral programs to operate the Whole Foods Execution Program for a multi-million-dollar region with 172 direct reports across 22 teams and 152 stores.

• Drove team performance by providing clear direction, regular follow-ups, and support in a results-oriented environment.
• Would work through ICIMS, My Oracle, Workday to hire, onboard and process employees.
• Oversaw daily operations, managing payroll, team scheduling, and travel accommodations to ensure smooth functioning.
• Streamlined processes to improve service delivery and elevate client satisfaction.
• Developed complex reports using Microsoft Excel to enhance data-driven decision-making and operational efficiency.
• Managed scope of work for new store remodels, ensuring effective team interactions and support.
• Facilitated seamless communication among teams to boost collaboration and operational outcomes.
• Liaised between internal teams and clients, fostering relationships essential for program success.

• Oversaw daily operations, managing sales floor, scheduling associates, and enhancing customer service.
• Coached and developed team members to elevate performance and sales effectiveness.
• Participated in the hiring process, including interviewing candidates and assisting with onboarding and training new associates.
• Opened and prepared the store for daily operations, ensuring all systems and processes were running smoothly.
• Sold a variety of products and services, including DirecTV, smartphones, tablets, insurance, and accessories, by assessing customer needs and recommending appropriate solutions.
• Managed cash handling, prepared bank deposits, and ensured till accuracy to maintain financial integrity.
• Conducted inventory counts and maintained stock levels to support business operations.
• Ensured compliance with company policies and operational standards.