Alexander Harper

● Advised senior leadership on communications modernization and infrastructure lifecycle planning, enhancing organizational capability and cybersecurity readiness.

● Managed $2M in communications and IT assets, achieving 100% accountability with zero inspection discrepancies.

● Expanded secure remote-access capacity 200%, increasing supported users from five to 15 while enhancing audiovisual capabilities for improved leadership collaboration.

● Directed technical personnel and coordinated military, civilian, and contractor stakeholders to align daily IT operations with long-term modernization priorities.

● Led procurement and deployment planning for 400 desktop systems valued at $350K, advancing organizational infrastructure modernization.

● Oversaw resolution of 764 help desk tickets, reducing average response and resolution time to six days while maintaining operational service delivery.

● Developed technical competencies among six personnel, preparing them for cybersecurity certifications and enhancing overall organizational readiness.

• Led planning for a large-scale readiness event, coordinating site survey requirements, transportation, logistical support, timelines, and contingencies.
• Coordinated personnel, logistics, planning, and technical enablers across functional areas to optimize resource alignment for major training events.
• Supported operational planning, staff integration, organizational readiness, and execution of executive priorities for company and battalion.
• Drafted quarterly executive guidance to set organizational priorities and enhance alignment between leadership intent and staff execution.
• Developed a POA&M that gave leaders a structured view of task ownership, milestones, risks, dependencies, and execution status.
• Facilitated ongoing operations as acting operations officer during leadership absences, ensuring continuity of activities.
• Researched and compiled professional development opportunities to enhance personnel access to advanced education and leadership programs.

• Managed communications operations, workforce readiness, equipment modernization, cybersecurity compliance, and technical planning, ensuring seamless operations for battalion-level organization.
• Led a 67-person team responsible for communications readiness, maintenance, asset accountability, training, and operational support.
• Managed portfolio of 700+ equipment items valued at nearly $18M, ensuring operational readiness and accountability.
• Led communications planning for a joint and allied exercise serving 140+ users across four organizations.
• Developed and implemented an adaptable, hardware-agnostic communications approach that improved data throughput and demonstrated interoperability with fewer resources.
• Built and supervised technical training pipeline for 15 personnel, improving specialized communications capability within the organization.
• Led inspection and accountability program, maintaining 100% accountability for over 700 controlled assets across eight accounts.
• Coordinated communications architecture and technical troubleshooting across six major exercises and operational events.
• Built an assured command-and-control model to improve resilience, integration, and decision support in complex operating environments.

• Planned and executed company exercises and operations to ensure operational readiness.
• Planned and executed a five-day exercise validating 35 readiness standards for 60+ personnel.
• Supervised readiness reporting and training planning, aligning maintenance processes and administrative requirements with executive priorities.
• Led development of personnel and strengthened operational coordination during periods of leadership transition.
• Advised senior leaders on staffing, maintenance, equipment, and organizational-structure requirements to optimize resource allocation and accountability.
• Delivered communications-enabled services to 70 users across two environments, facilitating leadership coordination and enhancing operational execution.
• Created a three-day, 16-event development program for 50+ junior personnel, strengthening leadership, technical proficiency, and team cohesion.
• Guided three officers in effective planning and systems control techniques. in planning, systems control, and troubleshooting.
• Ensured operational continuity during key-leader transitions, maintaining stability and focus for ongoing initiatives.

• Led personnel in IT service delivery, procurement, budgeting, training, asset accountability, maintenance, and operational communications support, ensuring effective operations.
• Coordinated with senior leaders, technical teams, vendors, and enterprise stakeholders to deliver technology and support services, improving operational readiness and user satisfaction.
• Managed a $1.8M technology budget, aligning spending decisions with organizational requirements and infrastructure priorities.
• Processed 114 technology waiver requests totaling $8.7M, enabling acquisition of required IT equipment and increased communications capacity.
• Facilitated submission and approval of 13 contracts, ensuring compliance with organizational standards and timely delivery of services to meet operational needs.
• Managed a separate accountable property portfolio exceeding $12M.
• Directed site operations during a major exercise with 130+ personnel and 60 supported users, integrating logistics and technical support to achieve mission objectives.
• Assumed additional responsibility for a second technical platoon during reduced leadership capacity, ensuring continuity without degrading mission support.