Alexander Hawkins
Salt Lake City
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Account Manager
Allied Universal Security
Ontario, CA
09.2021 - Current
- Assisted in managing client accounts and ensuring satisfaction through effective communication
- Supported team efforts to deliver project requirements on time and within budget
- Learned CRM software to track account activities and maintain accurate client records
- Facilitated meetings with clients to gather feedback and address concerns promptly
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Warehouse Supervisor
UPS
Ontario, CA
09.2018 - 09.2021
- Oversaw daily warehouse operations, ensuring compliance with safety standards and protocols.
- Coordinated shipping schedules and managed inventory levels to optimize logistics efficiency.
- Trained and mentored new staff on operational procedures and best practices.
- Implemented process improvements, enhancing workflow efficiency and reducing errors.
- Collaborated with management to establish strategic goals for warehouse operations and performance metrics.
Floor Associate
Deseret Industries
Fontana, CA
06.2017 - 09.2017
- Facilitated efficient merchandise organization and display on sales floor.
- Assisted customers in locating products and provided exceptional service.
- Operated point-of-sale systems, processed transactions accurately.
- Collaborated with team members to maintain cleanliness and safety standards.
Education
High School Diploma -
Alta Loma High School
Rancho Cucamonga, CASkills
- Client account management
- Customer service
- Teamwork and collaboration
- Client relations
- Account management
- Goal oriented
Languages
English
Native or Bilingual
Portuguese
Full Professional
Spanish
Limited Working
Samoan
Elementary
Timeline
Account Manager
Allied Universal Security
09.2021 - Current
Warehouse Supervisor
UPS
09.2018 - 09.2021
Floor Associate
Deseret Industries
06.2017 - 09.2017
High School Diploma -
Alta Loma High School