Alexander Huff
Dandy Mini Mart
Waverly,NY
2027
years of professional experience
Experienced supervisor and team leader with a strong background in store management, kitchen operations, and customer service. Skilled in communication, teamwork, and fast-paced problem-solving, with a track record of training staff, handling cash and inventory, and keeping service standards high.
Work History
Crew Team Member
- Delivered friendly customer service while resolving routine questions and requests.
- Prepared food items following store procedures and sanitation standards.
- Operated cash register, processed payments, and balanced drawer accuracy.
- Stocked shelves, rotated merchandise, and maintained organized product displays.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Supported team members during busy periods to maintain efficient store operations.
Internet Sales Agent (instillation)
- Responded to internet inquiries with timely, professional communication across phone, email, and chat channels.
- Updated CRM records with accurate customer notes, contact details, and sales activity.
- Coordinated with sales team to align customer expectations and availability.
- Resolved customer complaints quickly and professionally by thoroughly investigating issues and proposing solutions that met both client expectations.
- Demonstrated excellent attention to detail when inputting orders into company systems, minimizing errors that could lead to delays or lost business opportunities.
Chef Supervisor (Lead Cook)
- Trained cooks on recipe execution, portion control, and station procedures.
- Coordinated daily line checks, maintaining food safety, sanitation, and quality control standards.
- Supervised kitchen staff, ensuring consistent preparation standards across resort dining outlets.
- Monitored inventory levels, rotating stock and reducing waste through organized product handling.
- Communicated with front-of-house teams to resolve ticket issues and improve service flow.
- Streamlined food preparation processes for faster service times and better quality control.
Store Manager
- Managed daily store operations, ensuring smooth customer service, sales, and inventory flow.
- Supervised associates, assigned priorities, and reinforced company procedures across shifts.
- Monitored merchandising standards, stock levels, and product presentation throughout sales floor.
- Resolved customer concerns promptly, supporting service recovery and satisfaction.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
GED
Skills
Point of sale
Inventory management
Customer service
Customer engagement
Attention to detail
Numerical accuracy
Time management
Multitasking
Verbal and written communication
Timeline
Crew Team Member
Dandy Mini Mart
2026 - CurrentRead More
Internet Sales Agent (instillation)
Empire
2024 - 2026Read More
Chef Supervisor (Lead Cook)
Tioga Downs Casino And Resort
2021 - 2023Read More
Store Manager
Jack Williams
2018 - 2021Read More
Waverly High School
GED
Read More