ALEXANDER JAIMES
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. With proven success in real estate, specifically in apartment locating. 10 Years experience in customer service working for the City of Houston as a 9-1-1 dispatcher including 2 years of supervisor experience in the same department.
Overview
11
11
years of professional experience
Work History
Real Estate Agent-Apartment Locator
Smart City Locating
05.2022 - 06.2023
- Assisted clients in finding suitable apartments within budget using online search tours.
- Conducted market research to keep up-to-date on market trends, pricing, amenities, rules and regulations in local area.
- Advertised properties through social media.
9-1-1 PSAP Supervisor
Houston Emergency Center
10.2019 - 10.2021
- Directs the daily personnel and operational functions for 911 operations
- Performs daily personnel activities including scheduling, training,assessing training needs, conducting employee performance evaluations,counseling, and enforcing policies and procedures.
9-1-1 Senior Telecommunicator
Houston Emergency Center
07.2018 - 10.2019
- Responsible for receiving and processing all emergency calls by telephone from citizens and agencies including requests for emergency assistance for fire related incidents as well as for emergency medical emergencies.
9-1-1 Telecommunicator
Houston Emergency Center
07.2012 - 07.2018
- Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
- Followed established protocols for professional handling of emergency situations.
Education
Some College (No Degree) -
Houston Community College
Houston, TXSome College (No Degree) -
University of Houston - Downtown
Houston, TXHigh School Diploma -
High School For Law And Justice
Houston, TX06.2012
Skills
- Strong Organizational Skills
- Customer Service
- Leasing and Sales
- Database Management
- CRM Usage & Tracking
- Client Management
- Staff Management
- Excellent Teamwork
- Administrative Support
- Team Leadership
- Policy and Procedure Implementation
- Staff Training
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Agent-Apartment Locator
Smart City Locating
05.2022 - 06.2023
9-1-1 PSAP Supervisor
Houston Emergency Center
10.2019 - 10.2021
9-1-1 Senior Telecommunicator
Houston Emergency Center
07.2018 - 10.2019
9-1-1 Telecommunicator
Houston Emergency Center
07.2012 - 07.2018
Some College (No Degree) -
Houston Community College
Some College (No Degree) -
University of Houston - Downtown
High School Diploma -
High School For Law And Justice