Alexander Jones
Philadelphia,PA
Summary
Results-driven food service supervisor with proven expertise in team leadership, customer engagement, and staff training. Committed to operational excellence and quality service delivery while ensuring strict adherence to health and safety standards. Seeking to leverage skills in a reputable institution to foster growth and development.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Food Service Supervisor
The Nutrition Group
Philadelphia, Pennsylvania
08.2023 - Current
- Supervised daily food service operations and staff activities to ensure efficient service delivery.
- Managed inventory levels, ordering supplies to maintain optimal stock.
- Developed menus in collaboration with regional chefs and nutritionists to enhance offerings.
- Trained new employees on food preparation and customer service standards to uphold quality.
- Monitored food quality, ensuring alignment with organizational standards and guidelines.
- Implemented procedures for maintaining cleanliness in food preparation areas, promoting safety.
- Performed regular inspections of kitchen equipment and storage areas for compliance and functionality.
- Ensured adherence to health and safety regulations across all kitchen operations.
Shelter Worker
Sunday Breakfast Rescue Mission
Philadelphia, Pennsylvania
08.2019 - 07.2023
- Supported residents with daily activities and personal care tasks.
- Assisted in meal preparation and distribution for shelter residents.
- Conducted intake assessments to identify resident needs and available resources.
- Maintained a safe, clean environment throughout shelter facility.
- Facilitated group discussions to enhance life skills development.
- Collaborated with social services to provide additional resident support.
- Monitored resident behavior and resolved conflicts effectively.
- Documented incidents accurately while maintaining detailed resident interaction records.
Teaching Assistant
La Gracia's Quality Daycare
Linwold, NJ
06.2012 - 12.2016
- Assisted lead teachers in daily classroom operations and lesson planning.
- Supported children's emotional and educational growth through personalized interactions.
- Organized instructional materials to create engaging learning environments.
- Supervised outdoor play activities, ensuring safety and well-being of children.
- Facilitated effective communication with parents regarding children's development.
- Promoted social skills and teamwork through small group activities.
- Implemented behavior management strategies to cultivate a positive classroom environment.
- Collaborated with staff to design inclusive programs addressing diverse learning needs.
Personal Care Assistant
Deborah Jones
Lawnside, New Jersey
05.2008 - 05.2012
- Ensured adherence to prescribed treatments by managing medication schedules.
- Monitored client health and promptly reported changes to healthcare professionals.
- Provided emotional support and companionship to enhance client well-being.
- Assisted clients with daily living activities, including bathing, grooming, and dressing.
- Maintained a clean environment by performing housekeeping tasks such as vacuuming and dusting.
- Sanitized surfaces and made beds to promote hygienic living conditions.
- Supported personal hygiene needs through assistance with toileting and grooming.
Sales Associate
Neesha's Towel and Linen
Philadelphia, Pennsylvania
06.2005 - 06.2008
- Assisted customers in selecting quality towels and linens tailored to their needs.
- Managed inventory levels and organized stockroom for efficient sales operations.
- Trained new team members on product knowledge and customer service techniques.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of the sales floor to enhance customer experience.
- Resolved customer inquiries and issues promptly.
- Performed cashier duties including accepting payments and issuing receipts.
- Handled customer complaints professionally.
Education
South Philadelphia High School
Philadelphia, PA06-2005
Skills
- Team leadership and collaboration
- Customer service and engagement
- Staff training and development
- Inventory management
- Conflict resolution and crisis intervention
- Time management
- Communication and problem-solving
- Critical thinking
Certification
Safe serv certification , CPR certification,
Timeline
Food Service Supervisor
The Nutrition Group
08.2023 - Current
Shelter Worker
Sunday Breakfast Rescue Mission
08.2019 - 07.2023
Teaching Assistant
La Gracia's Quality Daycare
06.2012 - 12.2016
Personal Care Assistant
Deborah Jones
05.2008 - 05.2012
Sales Associate
Neesha's Towel and Linen
06.2005 - 06.2008
South Philadelphia High School