Dedicated professional with a strong background in clinical documentation and product training. Experienced in fostering relationships with healthcare providers, committed to enhancing treatment options and patient outcomes in the medical technology sector.
Overview
4
4
years of professional experience
Work History
Associate Territory Account Manager
Tactile Medical
Springfield, Massachusetts
11.2024 - Current
Strengthened connections with healthcare providers to advance medical technology outreach regarding pneumatic compression as a form of care. Providing patients with different options for treatment.
Provided training and support to clinicians, enhancing product knowledge, usage, and training. Also, while educating patients and bridging the gap in patient care surrounding chronic edema.
Maintained and recaptured revenue streams with solutions-oriented mindset and excellent conflict resolution skills. These streams were recaptured with persistence and a curiosity for how to optimize the protocol.
Orthopedic Medical Assistant
New England Orthopedic Surgeons
Springfield , MA
08.2022 - 11.2024
Assisted orthopedic providers during procedures such as injections, removing staples, sutures, and splints, while maintaining a sterile environment and adherence to OSHA.
Collected patient histories and documented vital signs accurately in electronic health records while maintaining compliance with HIPAA.
Educated patients on post-operative care and rehabilitation protocols effectively.
Tennis Coach
Columbia Grammar and Preparatory School - Athletics
New York, New York
03.2022 - 06.2022
Interim tennis coach under contract, which was completed as planned. Organized and supervised team practices, ensuring safety and proper technique usage.
Coordinated tennis matches, managing logistics, and documentation, ensuring smooth operations.
Fostered a positive team environment encouraging sportsmanship and collaboration.
Education
Bachelor of Science - Sports Medicine
Westfield State University
Westfield, MA
06-2021
Associate of Science - Health And Fitness
Holyoke Community College
Holyoke, MA
06-2020
Skills
Key account management
Clinical documentation
Product training
Customer relationship management
Solution-oriented mindset
Territory management
Market analysis
Strategic planning
Timeline
Associate Territory Account Manager
Tactile Medical
11.2024 - Current
Orthopedic Medical Assistant
New England Orthopedic Surgeons
08.2022 - 11.2024
Tennis Coach
Columbia Grammar and Preparatory School - Athletics