Effective Center Store Lead skilled in retail merchandising and display creation. Dependable employee with great decision-making skills. Dependable and personable with expertise in team mentoring and customer service. Have been working for the company for 6+ years. Started as a Grocery Clerk and now to Center Store Lead.
Overview
6
6
years of professional experience
Work History
Center Store Lead
Kroger
17630 W Bluemound Rd, WI 53045
04.2023 - Current
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Used pallet jacks to move merchandise to sales floor for stocking.
operated a standing forklift to move items.
Pleasantly greeted customers, assisted with products and answered any questions.
Prioritized helping customers over completing other routine tasks in store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Trained and mentored stock crew, answering questions and providing effective oversight so that employees understand job duties.
closed the store
Grocery Stock Clerk
Kroger
17630 W Bluemound Rd, WI 53045
09.2017 - Current
Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
Greeted customers and directed to requested products.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Performed inventory control, such as counting, and stocking merchandise.
Helped customers locate desired items and transfer oversized items to vehicles.
Operated equipment such as pallet jacks and standing forklifts to move heavy boxes.